IT Support Specialist
2300-2800 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Kaunas
- UAB „Topo grupė“
We are looking for an IT Support Specialist to join our IT team and be the first point of contact for colleagues when they need help. Thanks to you, colleagues will be able to work smoothly, and IT incidents and problems will be resolved quickly and completely.
In this position, you will provide first and second line (L1/L2) IT support, while also taking care of the maintenance and improvement of the company's IT systems and infrastructure.
In this position, you will provide first and second line (L1/L2) IT support, while also taking care of the maintenance and improvement of the company's IT systems and infrastructure.
Your responsibilities:
- You will solve daily IT problems, provide first and second line (L1/L2) support to colleagues in the office, stores and remotely;
- You will respond promptly to incidents, register requests, find the causes of problems and ensure that they are fully resolved;
- You will prepare workplaces for new colleagues, install and maintain computers, printers and other equipment;
- You will administer the Microsoft 365 environment, user accounts and access rights;
- You will ensure the smooth operation of IT systems, their security and updates;
- You will maintain and administer the company's IT infrastructure: servers, networks and systems;
- You will look for ways to simplify IT processes, automate repetitive tasks and improve existing solutions.
What do we expect from you:
- You have at least 1 year of experience in providing L1/L2 IT support (Service Desk / Helpdesk);
- You are well versed in the Windows operating system, MS Office programs and computer equipment;
- You have experience working with Microsoft 365 (user accounts, email, Teams);
- You understand the basics of network operation;
- You are able to independently analyze problems and find their causes, not just eliminate the consequences;
- You know how to patiently and clearly explain technical matters to colleagues who are not IT specialists;
- You are responsible, organized and able to prioritize when there are many requests;
- You have good command of Lithuanian, English - at the level of reading technical information.
Advantages:
- Experience in administering a Microsoft 365 environment;
- Experience working with Windows Server or Active Directory;
- Experience using request management systems.
Salary
2300-2800
€/mon.
gross
Work place
UAB „Topo grupė“
TOPO centras is a Lithuanian-owned home electronics retail chain founded in 1995. Over more than 30 years, we have grown together with the Lithuanian buyer, so we can confidently say that we know him best.
Today we are proud of:
💙16 stores in 11 Lithuanian cities
💙250 expert team
💙100,000+ products, 86 million euros turnover (2025)
We are currently implementing a new strategy: an assortment adapted to Lithuania, new format stores, expert service and multi-channel sales.
We believe that the best results start with deep knowledge and motivation. We are looking for people who want to do their job well and become experts in their field.
💙 Join us!
See all ads of this company (17)
Today we are proud of:
💙16 stores in 11 Lithuanian cities
💙250 expert team
💙100,000+ products, 86 million euros turnover (2025)
We are currently implementing a new strategy: an assortment adapted to Lithuania, new format stores, expert service and multi-channel sales.
We believe that the best results start with deep knowledge and motivation. We are looking for people who want to do their job well and become experts in their field.
💙 Join us!
UAB „Topo grupė“ information
2583 €
Avg. salary gross
(20% higher than LT average)
272
Number of employees
>100 mln. €
Revenue 2024 y.
Distribution of employees by salary (before taxes):
25% earn up to
1691 €
25% earn
1691-2214 €
25% earn
2214-3016 €
25% earn more than
3016 €