IT Process Analyst

We are looking for a colleague who:

• would analyze the operational processes of IT departments, assess their maturity and initiate the creation of new processes and the improvement of existing ones;
• would develop and improve IT operational processes in accordance with ITIL, COBIT, Agile and other best practices and internal and external legal acts, document the processes in the Promapp system;
• would initiate and coordinate the implementation of IT processes in IT service management tools (Jira or similar) and perform their testing, prepare user instructions and train process participants;
• would consult employees on the development, application, improvement of IT processes and the use of IT service management tools;
• would analyze, prepare and improve internal procedures governing the IT area;
• would perform data analysis of IT processes and prepare activity reports.

For this position, we need:

• higher education;
• at least 1 year of experience in IT process analysis, development and improvement;
• knowledge of IT management methodologies and best practices (COBIT, ITIL, Agile) and practical application experience;
• good skills in working with Microsoft Office software;
• ability to analyze data, systematize information and prepare clear conclusions and recommendations;
• ability to express thoughts fluently and correctly in Lithuanian (written and oral) and proficiency in English at least at level B1;
• compliance with the requirements of the Law of the Republic of Lithuania on the Protection of Objects Important for Ensuring National Security;
• analytical thinking, initiative, responsibility, results-oriented, professionalism and cooperation.

We are pleased to offer:

• challenges, development and professional growth in a company of strategic importance to Lithuania;
• internal career opportunities;
• mentor support in the first months of work;
• training opportunities and internal training base;
• variable annual remuneration depending on your and the company's performance;
• financial support on special occasions or in the event of a disaster;
• partner discounts in the MELP app;
• additional health insurance;
• 3 additional paid wellness days;
• 22 vacation days;
• 2 weeks of work holidays per year;
• flexible work schedule (start from 7:00 - 9:00 and end from 16:00 - 18:00);
• hybrid work model;
• easily accessible workplace in the center of Vilnius, modern office and ergonomic workplace;
• access to bicycle storage.

Salary:

• 2,515 - 3,773 Eur/month. excluding taxes. The exact salary will depend on your competence and professional experience.

We guarantee confidentiality and inform you that when applying, you provide your personal data to the state enterprise Center of Registers. You can find out how we process personal data in the company's Privacy Notice www.registrucentras.lt/bylos/dokumentai/apie/ada/privatumo/Pretendent%C5%B3%20atranka.pdf .

The most important thing for us is professionalism, necessary knowledge, skills and motivation to work. We apply the principles of zero discrimination in the company. We invite you to familiarize yourself with the company's sustainable activities, code of ethics and equal opportunities policy www.registrucentras.lt/p/1117 .

Contacts for inquiries: Neringa, tel. +370 613 92914 or .

2515-3773 €/mon. gross