JD SUPERVISOR - KLAIPĖDA, AKROPOLIS

Established in 1981 with a single store in the North West of England, JD Sports Fashion PLC is a leading Multi-Channel retailer of sports fashion and outdoor brands in the UK and Europe. The Group has over 800 stores across a number of retail fashion and is proud of the fact that it always provides its customers with the latest products from the very best brands.

Responsible to: Store Manager

Department: Retail

Role Overview:
Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore you will deal with certain managerial processes on a daily basis as instructed by Store Management.

Customer Service

• Provide customers with excellent levels of Customer service.
  
• Deal with customer complaints and enquires, providing the best possible outcome.
  
• Ensure the personal appearance of sales staff is in line with company guidelines.
  
• Have an understanding of the Mystery Shopper programme.
  

Sales

• Ensure that targets are achieved and, where possible, exceeded.
  
• Monitor staff service levels in order to maximise store sales.
  
• Utilise in store devices, making sure that the customer is offered the whole product range.
  
• Use reports to assist you in product placement of key selling lines.
  

Visual Merchandising

• Attract, engage and motivate customers into making purchases in store by using the latest
  

visual techniques.

• Provide assistance with the maintenance of standards on the sales floor.
  
• Keep stock clean and presentable at all times.
  

Training & Development

• Encourage personal progression through store.
  
• Provide assistance with the induction and training of new starters.
  
• Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments.
  

Skills/Experience/Knowledge needed

• Retail Management experience would be advantageous.
  
• Excellent Time Management skills.
  
• Strong verbal and written communication skills.
  
• IT skills - Microsoft Outlook, Word and Excel.

From 1400 €/mon. gross

Akropolis, Taikos prospektas, Klaipėda, Klaipėdos m. sav. Calculate your travel time to work