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UAB „Baltic Ground Services“

Passenger Service Agent

970-1400 €/mon. net
Full-time
Vilnius - UAB „Baltic Ground Services“
We, the passenger service team, are an integral part of the Baltic Ground Services (BGS) organization, ensuring the highest quality service and safety standards, constantly improving and taking into account customer needs.

Our values:

  • I care
  • I can do more
  • I know what I'm doing

If your personal and professional values are connected with ours - we invite you to join and become part of a wonderful team!

You will be responsible for:

  • Checking passengers' documents, baggage and checking them in for the flight.
  • Providing information to passengers about flight changes.
  • Working with airline check-in systems.
  • Consulting passengers on flight-related issues.
  • Performing other tasks.

In order for you to succeed, you will need:

  • Willingness to work in a team.
  • Helpfulness and sociability.
  • Fluent communication in Lithuanian and English (at least B2 level).
  • Ability to work in shifts (day and night).
  • Willingness to grow, learn and improve.
  • Experience in customer service (advantage).

We offer:

  • Professional growth opportunities and development in the aviation field.
  • A job at Vilnius Airport.
  • Awards for new ideas.
  • Shift work schedule (the possibility of working part-time).
  • Company traditions and team events.
  • Pizza and fruit days.
  • Health insurance (after three months of work).
  • A day off on your birthday.
  • Free access to the gym at the company's headquarters.
  • Free parking.

additional information

The position is subject to a thorough background check, which is carried out by the airport management company in accordance with the procedure established by the Law on Aviation of the Republic of Lithuania.

Salary

970-1400 €/mon. net
DARBO RINKOS LYDERIS 2025
Tarp TOP 30 Lietuvoje
UAB „Baltic Ground Services“

UAB „Baltic Ground Services“

UAB "Baltic Ground Services" (BGS), part of the aviation services group "Avia Solutions Group", is one of the leaders in ground handling of aircraft in the region. The company provides air carriers and other clients with all standard ground handling services that guarantee safe, comfortable and reliable air travel. Having assembled a team of professional employees and based on almost 20 years of successful work experience in the field of ground handling of aircraft, we offer our clients services that meet the highest global standards. More information about the company:

Phone for inquiries:
information about UAB „Baltic Ground Services“
336
Number of employees
50-100 mln. €
Revenue 2024 y.