Passenger Service Agent

Baltic Ground Services (BGS) is an international provider of ground handling, cargo and passenger aircraft handling, de-icing, fueling, ADR logistics and training services. We operate 11 airports in Northern, Central and Eastern Europe and are proud of more than 18 years of experience in the aviation market.
Our team of professionals is responsible for more than 8 million happy passengers every year and ensures the smooth supply of 450,000 tons of aircraft fuel every year. If that doesn't sound impressive to you, we invite you to help us achieve even better results!
BGS is part of Avia Solutions Group, a leading aviation services group providing aircraft, crew, maintenance and insurance services with a fleet of 173 aircraft. The group operates in 68 countries and is united by more than 11,500 highly qualified aviation professionals.

To learn more, visit: www.bgs.aero.

If you are energetic, responsible and looking for a place where you can realize yourself and learn new things, then the position of Passenger Service Agent is definitely for you!


Nature of work:

• Registration of passengers for the flight and their escort to the aircraft of the serviced airline companies;
  
• Work with the registration systems of airline companies;
  
• Check of passenger documents before the flight;
  
• Providing information to passengers during flight cancellation;
  
• Consulting passengers on questions related to flights;
  
• Performing other tasks.
  

What we expect from you:

• You are helpful and communicative;
  
• You know English well (at least B1 level);
  
• You can work on a shift (day and night) work schedule;
  
• You want to grow, learn and improve.
  

We offer you:

• A friendly and cool team that will be really fun to work with;
  
• Professional growth opportunities and development in the fields of aviation/logistics;
  
• Workplace at Vilnius airport, awards for new ideas, pizza/fruit days;
  
• Health insurance (after three working months);
  
• A free day on the occasion of a birthday;
  
• The possibility to visit the gym at the main headquarters of the company for free;
  
• Shift work schedule (possibility to work part-time);
  
• Free parking space (next to the office);
  
• Company traditions and team events.

1250-1650 €/mon. gross