Travel Sales Manager
From 1300 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Kaunas
- AB „Novaturas“
Job description
The largest tour operator in the Baltic States, Novaturas, is inviting a Travel Sales Manager to join the team, who will help customers choose the most suitable vacation and ensure a smooth booking of their trip.
Why You?
Why You?
- You are an energetic, positive and result-oriented person.
- Travel is much more than four weeks of vacation per year for you.
- Kemer, Costa Dorada, Chania, Ixia or Almeria are not just place names for you - you can explain how these destinations differ and which traveler they are most suitable for.
- You are able to quickly identify the client's needs, select suitable offers and help make a decision.
- You know how to plan your time, set priorities and productively manage several client inquiries and reservations at the same time.
- You understand that a good result is not only the information provided, but also a smoothly completed sale and an excellent customer experience.
- You feel confident in a dynamic environment, are able to quickly react to changes and look for solutions.
- Wants to grow and develop in an organization where initiative and good results are noticed and appreciated.
What are you going to do?
- You will consult with clients by phone, e-mail, online channels and live.
- You will identify client needs, search for the most suitable travel options and prepare individual offers.
- You will present travel destinations, hotels, travel conditions and additional services.
- You will actively work with the submitted offers: you will contact clients, answer questions, help dispel doubts and strive to complete the sale.
- You will create and administer reservations, ensure that customer, traveler and order information is accurate.
- You will inform clients about payment terms, travel documents, applicable taxes and other important information.
- You will recommend and sell additional services: luggage, seats on the plane, meals, transfers, insurance and other services.
- You will monitor your reservations, payments and scheduled contacts with clients.
- You will administer reservation changes, cancellations and other client requests.
- Inform customers about changes and help them find the most suitable alternative.
- Provide customer support from the first inquiry to the start of the trip.
- Work with reservations, CRM and other internal systems.
- Collaborate with Products, Operations, Finance, Customer Service and other departments of the company.
- Participate in sales campaigns, training and customer experience improvement initiatives.
What do we expect?
- Experience in travel sales, customer service or other customer-related commercial field.
- Ability to identify customer needs, prepare an appropriate offer, manage objections and close the sale.
- Excellent oral and written knowledge of Lithuanian.
- Good knowledge of English. Knowledge of Russian or other foreign languages would be an advantage.
- Good communication, organizational and time management skills.
- Attentiveness, responsibility and ability to manage multiple customer requests simultaneously.
- Ability to learn quickly and work with reservation, CRM and other business systems.
- Independence, customer orientation and solution-seeking.
- Ability to effectively collaborate with colleagues and other departments.
- Experience in the tourism sector and knowledge of travel destinations and products would be a great advantage.
Why join us?
- Salary from 1300 EUR gross and additional bonuses for sales results.
- A clear motivational system that allows you to earn more depending on the results achieved.
- Professional training and the opportunity to constantly deepen your knowledge of travel destinations and products.
- Vertical and horizontal career opportunities.
- Preferential travel purchase conditions.
- Work in a strong, experienced and travel-loving team.
- The opportunity to directly contribute to the creation of our clients' holidays and life trips.
Salary
From 1300
€/mon.
gross
Work place
AB „Novaturas“
AB "Novaturas" - the largest organizer of leisure and sightseeing tours in the Baltic countries - was founded in 1999. Having accumulated the greatest experience in Lithuania, successfully applying it to the markets of Latvia and Estonia, AB "Novaturas" is a professional and innovative market leader in this region. Information technology (IT) and systems that automate operational processes are an important part of the company. The company's IT architecture consists of a series of products, self-developed components and integration interfaces between internal and partner systems. IT architecture is based on web technologies.
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information about AB „Novaturas“
3107 €
Avg. salary gross
(44% didesnis už LT vidurkį)
106
Number of employees
>100 mln. €
Revenue 2024 y.
Distribution of employees by salary (before taxes):
25% earn up to
2060 €
25% earn
2060-2732 €
25% earn
2732-3730 €
25% earn more than
3730 €