Customer Service and Operations Coordinator
1000-1500 €/mon.
net
Full-time
Kaunas
- Cleaning Masters ApS
Nature of work
Cleaning schedule creation and daily coordination;
Planning of employees' working hours and tasks;
Entering and updating information about customers in the system;
Administration of notes and important information for employees and customers;
Communication with customers by e-mail and telephone;
Administration of customer inquiries and preparation of responses;
Coordination of cleaning times with customers;
Coordination of employee changes and other daily situations;
Working with the CleanManager system;
Other daily administrative and organizational tasks related to the coordination of cleaning services.
Planning of employees' working hours and tasks;
Entering and updating information about customers in the system;
Administration of notes and important information for employees and customers;
Communication with customers by e-mail and telephone;
Administration of customer inquiries and preparation of responses;
Coordination of cleaning times with customers;
Coordination of employee changes and other daily situations;
Working with the CleanManager system;
Other daily administrative and organizational tasks related to the coordination of cleaning services.
Employee requirements
Good written and oral English;
Excellent computer skills;
Good knowledge of Excel and Google Sheets;
Responsibility, diligence and organization;
Ability to independently plan work and manage multiple tasks at the same time;
Good customer communication skills;
Experience in administration or customer service is an advantage.
Excellent computer skills;
Good knowledge of Excel and Google Sheets;
Responsibility, diligence and organization;
Ability to independently plan work and manage multiple tasks at the same time;
Good customer communication skills;
Experience in administration or customer service is an advantage.
The company offers
Dynamic and diverse work in a growing company;
Full training from day one – we will teach you everything from scratch;
A cozy office in Kaunas, where you will work together with your manager;
A work computer and all the necessary tools for work;
The opportunity to go on business trips to Copenhagen and get acquainted with the company's activities in Denmark;
Stable and long-term work.
Full training from day one – we will teach you everything from scratch;
A cozy office in Kaunas, where you will work together with your manager;
A work computer and all the necessary tools for work;
The opportunity to go on business trips to Copenhagen and get acquainted with the company's activities in Denmark;
Stable and long-term work.
Salary
1000-1500
€/mon.
net
Cleaning Masters ApS
''Cleaning Masters ApS'' is a growing professional cleaning company operating in Copenhagen and its surroundings. We provide cleaning services for private homes, apartments, offices and other premises. Our team consists of responsible and professional employees, and we organize our daily work using modern management systems.