Customer Service Project Coordinator
1450-1650 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Klaipėda
- NorelMedia, MB
Nature of work
We are looking for a project coordinator who would not only administer project activities, but also actively participate in customer service in order to become the strongest team leader. This position starts with customer service, aiming to understand all processes, and then moves on to coordination, team supervision and communication with customers.
What do we expect from you?
✔️ You are communicative and responsible, able to clearly present information;
✔️ You know how to work in a team, can help others and are not a passive observer;
✔️ You manage stressful situations well and are able to find solutions quickly;
✔️ Excellent written and oral Lithuanian language skills, good computer literacy;
✔️ You are not afraid of new information and are able to quickly absorb it.
What do we expect from you?
✔️ You are communicative and responsible, able to clearly present information;
✔️ You know how to work in a team, can help others and are not a passive observer;
✔️ You manage stressful situations well and are able to find solutions quickly;
✔️ Excellent written and oral Lithuanian language skills, good computer literacy;
✔️ You are not afraid of new information and are able to quickly absorb it.
Employee requirements
Main responsibilities:
🔹 Customer service by phone and e-mail, in order to understand the specifics of the work and become a team leader;
🔹 Team monitoring and development promotion - analyze the results of consultants' work, evaluate their performance, provide feedback and help them improve, achieving the highest quality of customer service;
🔹 Consultant support and ensuring the quality of work, answering questions, helping to solve more complex situations;
🔹 Project coordination - ensure that all processes run smoothly, analyze work results and look for more effective solutions;
🔹 Communication with customers, providing information about the progress of projects, solving problems and presenting results;
🔹 Transferring training and new information to consultants, ensuring that everyone works according to the latest guidelines;
🔹 Providing feedback to managers, informing about the progress of the project, team results and possible improvements.
🔹 Customer service by phone and e-mail, in order to understand the specifics of the work and become a team leader;
🔹 Team monitoring and development promotion - analyze the results of consultants' work, evaluate their performance, provide feedback and help them improve, achieving the highest quality of customer service;
🔹 Consultant support and ensuring the quality of work, answering questions, helping to solve more complex situations;
🔹 Project coordination - ensure that all processes run smoothly, analyze work results and look for more effective solutions;
🔹 Communication with customers, providing information about the progress of projects, solving problems and presenting results;
🔹 Transferring training and new information to consultants, ensuring that everyone works according to the latest guidelines;
🔹 Providing feedback to managers, informing about the progress of the project, team results and possible improvements.
The company offers
What do we offer?
🔹 Training and support – we will help you integrate into the team and understand all the subtleties of the work;
🔹 Career growth opportunities – you will start with customer service, but your goal will be to become a strong project coordinator;
🔹 A friendly team and a tidy work environment;
🔹 Bonuses for work results and additional responsibilities – the better you coordinate projects, the more you can earn;
🔹 The opportunity to contribute to the growth of the company, provide ideas and have a real influence on the improvement of processes.
📍 Place of work: Klaipėda, office.
🕗 Work schedule: I–V, 8:00–17:00, full-time.
It is possible to work under an employment contract or individual activity.
We will inform only selected candidates. Confidentiality is guaranteed.
🔹 Training and support – we will help you integrate into the team and understand all the subtleties of the work;
🔹 Career growth opportunities – you will start with customer service, but your goal will be to become a strong project coordinator;
🔹 A friendly team and a tidy work environment;
🔹 Bonuses for work results and additional responsibilities – the better you coordinate projects, the more you can earn;
🔹 The opportunity to contribute to the growth of the company, provide ideas and have a real influence on the improvement of processes.
📍 Place of work: Klaipėda, office.
🕗 Work schedule: I–V, 8:00–17:00, full-time.
It is possible to work under an employment contract or individual activity.
We will inform only selected candidates. Confidentiality is guaranteed.
Salary
1450-1650
€/mon.
gross
Work place
NorelMedia, MB
MB Norelmedia is a dynamic company that successfully operates in both the local and international markets. We provide customer service, B2B sales and telemarketing services.
information about NorelMedia, MB
1137 €
Avg. salary gross
14
Number of employees
200-300 tūkst. €
Revenue 2025 y.