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Customer Service Specialist

1600-1900 €/mon. gross
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Full-time
Vilnius - „Grafton Lithuania“, UAB
Are you looking for a position that will provide you with the opportunity to learn, develop and gain valuable skills in the financial field? If you love to communicate and are ready to start a career in an environment full of opportunities, join our client "IPF digital" team and become a customer service specialist - let's create a smooth customer experience together!

Flexible work schedule, two shifts: 8:00–17:00 and 10:00–19:00 (work every other weekend)

What awaits you in the position?

  • You will communicate with customers - inform them about services, answer questions and help them make decisions;
  • You will evaluate customer applications according to clear rules, make decisions on the amount and conditions of loans;
  • You will make additional sales to already interested customers;
  • You will check applications submitted by partners and make decisions on contracts.

What do we expect from you?

  • Experience in customer service;
  • Good communication skills and willingness to learn sales (sales experience would be an advantage);
  • Quick orientation, responsibility and result-oriented;
  • Ability to work in a team and a positive attitude to work;
  • Most importantly - a desire to learn and improve;
  • Knowledge of English.

In addition, we offer you:

  • The opportunity to gain valuable experience working with clients in the financial field;
  • Monthly bonuses (~300–400 € gross, which depend on the results achieved) to the basic salary (1612 € gross);
  • Health insurance;
  • Training basket for professional development and internal training;
  • Hybrid work;
  • Free lunch on Tuesdays and snacks in the office;
  • Taxi home during evening shifts, during the dark season;
  • Company events, trips and a supportive team.

If you are ready for new challenges and want to become part of a strong organization, send your CV and join our team! ?

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Salary

1600-1900 €/mon. gross

„Grafton Lithuania“, UAB

For over 20 years, we have been a reliable partner in personnel search, selection and temporary employment in the Baltic States. We are Grafton - a world-class company that unites professionals in their field in various fields. Our goal is to help Clients find the best employee, and Candidates - their dream job!
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