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Customer Service Specialist

1400 €/mon. gross
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Full-time
Part-time
+1
Vilnius - InMedica, UAB

About us:

We are one of the largest private healthcare institutions in Lithuania, providing the highest quality services. Our team is the most important value, therefore we strive to create a cozy, friendly and motivating work environment, where professionalism and team spirit are valued. We encourage employees to develop both professionally and personally, we offer special discounts on our services to employees and their family members.
We invite you to join our team, where your contribution will be appreciated, and the opportunities for growth are unlimited!

Nature of work

Direct customer/patient service;
Informing customers/patients about the medical services provided by the company;
Registering customers/patients for doctor consultations and medical examinations;
Administration of registration documents;
Working with the FOXUS computer program;
Working with the cash register;
Taking care of the positive image of the clinic;
Ensuring high quality customer service;
Shift work schedule: clinic working hours: 6:00 - 00:00

Working in two clinic locations – Laisvės pr. 64a and Račių g. 1, Vilnius.
Shift work schedule: 0.75–1 full-time equivalent according to a pre-arranged schedule: weekdays – evening shifts (e.g. 18:30-00:00), Saturdays (7:30 - 19:00) or Sundays (8:00 -16:00). Work opportunities are arranged individually.

Employee requirements

Higher university/non-university education;
Experience related to direct customer service (advantage);
Good MC Office skills;
Knowledge of English and Russian;
High level of personal culture and excellent communication skills;
Helpfulness, result orientation.

Salary

1400 €/mon. gross
DU consists of a fixed part, an additional night rate, performance-based bonuses, and a motivational system.

Work place

Vilnius, Vilniaus m. sav. Calculate your travel time to work

InMedica, UAB

Meliva is the largest private healthcare network in Lithuania, operating 86 clinics and 5 laboratories in 27 cities. They employ more than 3,700 highly qualified specialists representing all fields of medicine, and over 310,000 registered patients use healthcare services. Meliva belongs to Mehiläinen, a leading Finnish private healthcare and social services provider, known for its advanced digital healthcare services and high Scandinavian quality standards.

Continuing the long-standing traditions of Mehiläinen, operating in Finland, Sweden, Estonia, Germany, Lithuania, Romania and Serbia, Meliva bases its activities on core values – care, compassion, strong professional responsibility and dedication to taking care of the most precious thing in the world – life every day.

We believe that every life deserves the utmost respect. This is not just a job – it is our mission. It guides us, inspires us and gives meaning to every day and the essence of our organization – to be close to the patient at every step.

"Meliva" – a mission for life.
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information about InMedica, UAB
2955 €
Avg. salary gross
(37% didesnis už LT vidurkį)
3768
Number of employees
>100 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to 1153 €
25% earn 1153-2248 €
25% earn 2248-3662 €
25% earn more than 3662 €