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Customer Service Specialist

1‌0‌0‌0‌-1‌3‌0‌0‌ €/mon. net
Full-time
Vilnius - MB „Reklamos principas“

About the position:

Work from home | Flexible schedule | €1000–1300 in hand

We are an e-commerce company that sells its products to customers all over the world. We are looking for a Customer Service Specialist to join our team and help ensure a smooth and professional customer experience.

Your main tasks:

Professional customer service via email in English;
Receiving, coordinating and managing customer orders;
Solving customer questions and problems;
Working with the Shopify platform;
Collaborating with the team to resolve daily issues.

What do we expect?

Very good English - B2 level or higher;
Excellent communication skills;
Ability to independently search and analyze information;
Responsibility, diligence and problem-solving skills;
Customer service experience;
Ability to work in a team;
Shopify knowledge is an advantage;
Interest in vehicles is an advantage.

What do we offer?

100% remote work from home;
Flexible work schedule – you will be able to choose the start time of work;
€1000–1300 per month in your hands, depending on experience and competencies;
Annual bonus for results;
Friendly and small team;
Work in an international e-commerce company and the opportunity to communicate with customers from different countries of the world on a daily basis.

The salary is paid according to an individual performance contract.

If you are sociable, responsible, like to solve problems and feel good communicating in English – we are waiting for your CV!

Salary

1000-1300 €/mon. net

MB „Reklamos principas“

The company conducts e-commerce worldwide.
MB „Reklamos principas“ information
2729 €
Avg. salary gross
(26% higher than LT average)
6
Number of employees
3-5 mln. €
Revenue 2025 y.

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