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Customer Service Manager

1040-1500 €/mon. gross
CVbankas.lt calculator data. Edit »
Full-time
Work from home - UAB „Ermitažas“

Your responsibilities will be:

  • Communication with customers by phone and e-mail;
  • Assistance with advice when choosing a product and answering various questions about the assortment, purchasing process, account, store contacts, etc.;
  • Honest understanding of customer needs, selection of the most suitable solutions;
  • Communication with customer service, sales, commerce or marketing teams in searching and finding solutions.

We hope you:

  • You are simple, open and take responsibility;
  • You have experience in customer service, in a call center - an advantage that we will appreciate;
  • You communicate simply and clearly, fluently and correctly;
  • You are able to communicate in English or other foreign languages;
  • You are good at working with MS Office programs;
  • You can work on weekdays, in two shifts, between 8:00 and 18:00.

We offer you:

  • A working environment that values understanding, responsibility and trust;
  • A variable part of the remuneration, which depends on the results achieved;
  • The opportunity to work fully remotely;
  • Membership in perks.lt, where there are more than 500 discounts in Lithuania;
  • A package of additional benefits for the services of the group of companies - "Maxima", "Eurovaistinė" and others;
  • Additional health insurance for all employees of the company;
  • The opportunity to purchase Hermitage products at better prices.

Salary

1040-1500 €/mon. gross
A variable part of the reward that depends on the results achieved.

UAB „Ermitažas“

ERMITAŽAS is one of the largest decoration, garden, building materials and household goods chains in Lithuania.

Our customers' homes, gardens and surroundings are taken care of daily by employees who value understanding, responsibility and trust the most at work.

Everyone is important in our team. The company recruits and retains the best employees whose mutual relations are based on simplicity, openness and mutual respect.

When applying, the controller of the personal data provided by you is Ermitažas UAB.
We inform you that we will process the personal data provided by you for personnel selection purposes, based on your consent expressed when submitting this data, and will store it until the end of the specific selection.

We would like to inform you that we will contact only the selected candidates regarding the selection.
See all ads of this company (36)
information about UAB „Ermitažas“
1943 €
Avg. salary gross
674
Number of employees
>100 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to 1304 €
25% earn 1304-1476 €
25% earn 1476-2079 €
25% earn more than 2079 €

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