Customer Service Manager (fixed-term contract until December 31)
1155 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Kaunas
- SmartPosti, UAB
YOUR RESPONSIBILITIES IN THIS JOB WILL BE:
- Customer service by phone, e-mail and social networks.
- Distribution of customer letters and inquiries to colleagues' departments according to their content and form, tracking responses, presenting the final result to the client.
- Assistance to customers in using mailboxes in real time.
- Data entry, tracking, daily reports.
- Assistance to colleagues in developing and improving customer service services, implementing various projects.
WE HOPE YOU:
✔️ You are communicative, have good computer literacy skills (MS Office, Word, Excel, Outlook, etc.).
✔️ You are able to express your thoughts fluently and correctly in Lithuanian and English, both orally and in writing. Knowledge of Russian is a great advantage.
✔️ You are attentive to details, able to analyze and systematize information.
✔️ You have empathy for the client, are able to work both in a team and independently, know how to plan, organize and monitor your activities.
✔️ You are not afraid to face a large flow of information and unforeseen situations.
✔️ You are able to express your thoughts fluently and correctly in Lithuanian and English, both orally and in writing. Knowledge of Russian is a great advantage.
✔️ You are attentive to details, able to analyze and systematize information.
✔️ You have empathy for the client, are able to work both in a team and independently, know how to plan, organize and monitor your activities.
✔️ You are not afraid to face a large flow of information and unforeseen situations.
WHY IS THIS WORTH YOUR ATTENTION?
🔹 You will gain valuable work experience in a growing international team that has been influencing the world of parcels for 20+ years.
🔹We offer performance-based salary bonuses.
🔹You will have the opportunity to work in a hybrid work model.
🔹We will provide accident insurance 24/7.
🔹We offer cash bonuses for recommending a colleague.
🔹We have a great atmosphere, friendly and cheerful colleagues, with supportive and motivating managers!
🔹We offer performance-based salary bonuses.
🔹You will have the opportunity to work in a hybrid work model.
🔹We will provide accident insurance 24/7.
🔹We offer cash bonuses for recommending a colleague.
🔹We have a great atmosphere, friendly and cheerful colleagues, with supportive and motivating managers!
The company offers
Work life balance
Remote work possibilityTransport
Free parkingSalary
1155
€/mon.
gross
Work place
SmartPosti, UAB
SmartPosti is an international logistics company, part of the Finnish capital Posti Group, which dates back to 1638. SmartPosti supports and develops its customers' business operations by delivering express parcels and offering warehousing and comprehensive logistics solutions. SmartPosti is a reliable partner to whom customers can confidently entrust the management and development of part or all of their logistics processes.
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SmartPosti, UAB information
2517 €
Avg. salary gross
(16% didesnis už LT vidurkį)
197
Number of employees
10-20 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to
1762 €
25% earn
1762-2255 €
25% earn
2255-3042 €
25% earn more than
3042 €