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DARBO RINKOS LYDERIS 2025
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Customer service manager (term contract)

1‌3‌5‌0‌-1‌6‌8‌5‌ €/mon. gross
CVbankas.lt calculator data. Edit »
Full-time
Klaipėda, Work from home - ECOSERVICE grupė

Responsibilities after joining the team:

  • Professionally advise customers by phone, e-mail and other channels, answering their questions clearly and empathetically;
  • Promptly resolve customer problems, inquiries and complaints, ensuring a high-quality customer experience;
  • Analyze customer needs and offer the most suitable company service solutions;
  • Actively sell services - both by responding to customer inquiries and initiating additional offers;
  • Work efficiently with CRM and other internal systems, ensuring data accuracy;
  • Cooperate with other departments and contribute to customer service and process improvement.

Experience and qualities that will allow you to succeed:

  • Excellent communication and customer service skills, empathy and tact;
  • Ability to resolve conflict situations and find appropriate solutions for the client;
  • Customer orientation, quality and results;
  • Ability to work in a team and cooperate with other departments;
  • Fluent Lithuanian, good computer skills; Russian and English - an advantage;
  • Customer service or sales experience - an advantage.

Additional value and opportunities you will find when you log in:

  • Plenty of room for your initiatives and ideas – we value creativity and the courage to act differently.
  • Accident insurance immediately and health insurance after the first year.
  • The opportunity to work in a flexible, hybrid work model – combining office and remote work.
  • Mentoring and referral programs (“Bring a Friend”)
  • Additional financial incentives for various anniversaries and holiday gifts for employees and their children.
  • An additional day off on your birthday.

By applying for a vacant job position, you agree that the data provided in your resume will be processed by Ecoservice. The personal data you provide will be processed in accordance with the requirements of Ecoservice’s privacy policy. More information: ecoservice.lt/privatumo-politika/.

The start and end of the selection process do not depend on the validity period of the advertisement, so if you are interested in the opportunity to work together – let’s get in touch. The first step is to send your CV. We will only inform selected candidates about the selection process.

More about us:
ecoservice.lt/

We invite you to follow us on Facebook
www.facebook.com/EcoserviceLT

and Linkedin:
www.linkedin.com/company/ecoservice-mesviskasutvarkysim

Salary

1350-1685 €/mon. gross
Work schedule: I-IV (8:00 - 17:00), V (8:00 - 16:00)

Work location: work can be done fully remotely, there is also the opportunity to work in our offices: Vilnius - Dunojaus st.; Klaipėda - Šilutės pl. 2; Šiauliai - Pramonės st. 8; Kaunas - Kalantos st. 34.

Work place

Minijos g. 167, Klaipėda Calculate your travel time to work
DARBO RINKOS LYDERIS 2025
I vieta paslaugų kategorijoje

ECOSERVICE grupė

We are the leaders of the environmental management sector in Lithuania, contributing to a more sustainable tomorrow, starting today, with innovative solutions, implemented modern technologies and expert knowledge. When creating our services, we constantly think about how to provide value to the customer and be friendly to the environment. We provide waste collection, sorting, textile collection, environmental care and sanitary services.
We care about our customers - as the customer satisfaction survey showed, we received the most praise for the ease of ordering services, the ability to order all services from one source and responsible waste management.
By working on our own every day, but also by motivating others: sorting waste responsibly, consuming less, taking care of the environment, we believe that we can create a real change in society. Do you like this idea? Join the Ecoservice team of over 1,200 experts!
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ECOSERVICE grupė information
2420 €
Avg. salary gross
(12% didesnis už LT vidurkį)
1255
Number of employees
50-100 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to 1529 €
25% earn 1529-2174 €
25% earn 2174-2903 €
25% earn more than 2903 €

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