Customer Service Manager - Foreign Market
2545-3003 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Šiauliai, Radviliškis, Kuršėnai
- UAB „Retiva“
About the job position:
The purpose of this position is to ensure smooth and high-quality customer service in the European market, take care of customer needs and build long-term, trust-based relationships. We are looking for a responsible, experienced specialist who is able to ensure the highest standard of service quality.
Work functions:
🔸 Communication with customers by phone, email and in person;
🔸 Solving customer inquiries and problems;
🔸 Conclusion of contracts and supervision of their implementation;
🔸 Coordination and optimization of work processes;
🔸 Sales to existing customers (increasing market share);
🔸 Constant communication with existing customers.
🔸 Solving customer inquiries and problems;
🔸 Conclusion of contracts and supervision of their implementation;
🔸 Coordination and optimization of work processes;
🔸 Sales to existing customers (increasing market share);
🔸 Constant communication with existing customers.
Requirements:
🔸 Excellent knowledge of English;
🔸 Knowledge of Dutch is an advantage;
🔸 Experience in business customer service (B2B);
🔸 Higher or higher education;
🔸 Excellent communication and negotiation skills;
🔸 Ability to independently solve problems and make decisions;
🔸 Ability to respond constructively to unexpected situations and promptly find solutions;
🔸 Initiative and responsibility;
🔸 Excellent organizational skills and time management skills.
🔸 Knowledge of Dutch is an advantage;
🔸 Experience in business customer service (B2B);
🔸 Higher or higher education;
🔸 Excellent communication and negotiation skills;
🔸 Ability to independently solve problems and make decisions;
🔸 Ability to respond constructively to unexpected situations and promptly find solutions;
🔸 Initiative and responsibility;
🔸 Excellent organizational skills and time management skills.
We offer you:
🔸 A motivational system based on your work results;
🔸 A monthly competency bonus of up to 20% of your salary;
🔸 Regular training and an annual training basket;
🔸 A set percentage annual salary increase;
🔸 The opportunity to work part-time in a hybrid way;
🔸 An additional benefits basket that increases with your length of service in the company and which you can use according to your needs;
🔸 Company holidays, team events and internal initiatives;
🔸 Free parking;
🔸 Company SPA - massage bath and sauna;
🔸 Working hours from 8:00 to 17:00, on Fridays - until 16:30.
🔸 A monthly competency bonus of up to 20% of your salary;
🔸 Regular training and an annual training basket;
🔸 A set percentage annual salary increase;
🔸 The opportunity to work part-time in a hybrid way;
🔸 An additional benefits basket that increases with your length of service in the company and which you can use according to your needs;
🔸 Company holidays, team events and internal initiatives;
🔸 Free parking;
🔸 Company SPA - massage bath and sauna;
🔸 Working hours from 8:00 to 17:00, on Fridays - until 16:30.
Salary
2545-3003
€/mon.
gross
The exact salary is a matter of negotiation depending on the candidate's experience.
Only shortlisted candidates will be contacted.
The exact salary is a matter of negotiation depending on the candidate's experience.
Only shortlisted candidates will be contacted.
Work place
UAB „Retiva“
We are a recruitment partner and staff leasing company specializing in temporary employment in Lithuania and abroad. We are constantly improving - we analyze the market and competitors, which allows us to efficiently provide staff rental services, making high-quality and quick decisions. Our job is to understand the needs of employers and job seekers to match the best competencies.
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