Customer Service Manager
1250-1800 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Shift work
Vilnius
- UAB „BnP Finance“
Why us?
BnP Finance UAB is one of the most well-known consumer credit providers in Lithuania. We are looking for a Customer Service Manager to join our Customer Service Department.
We are looking for someone who would advise customers by phone, e-mail and live chat channels, evaluate consumer loan applications and administer granted credits. The work will be carried out according to a pre-arranged schedule, including work in the evenings and on weekends, on a rolling schedule. Hours worked on weekends are included in the total 40-hour weekly norm, and days off are provided on other days of the week.
We are looking for someone who would advise customers by phone, e-mail and live chat channels, evaluate consumer loan applications and administer granted credits. The work will be carried out according to a pre-arranged schedule, including work in the evenings and on weekends, on a rolling schedule. Hours worked on weekends are included in the total 40-hour weekly norm, and days off are provided on other days of the week.
What job awaits you?
- Professional customer service by phone, e-mail and online live chat channels;
- Assessment of customer creditworthiness according to the rules established by the company;
- Assessment of consumer loan applications, granting and administration of loans;
- Analysis of information, income, liabilities and other data provided by the customer;
- Preparation of refinancing offers for the customer's existing liabilities;
- Administration of granted credits.
We believe that you would do best in this position if:
- Have experience in customer service, loan issuance, refinancing, financial services or administration;
- Be attentive, thorough, complete work on time and to the end;
- Be able to accurately assess information, work with numbers and notice discrepancies;
- Have good computer skills;
- Be fluent in Lithuanian;
- Be able to communicate clearly and professionally with clients in writing and by phone;
- Be positive, responsible and able to work according to established rules.
And we offer you!
- A team of determined and promising professionals;
- Working hours according to a pre-arranged schedule, including evening and weekend work;
- All necessary tools to help you perform your work with quality;
- Opportunities to develop within and outside the company;
- A kitchen where you can always find snacks and fruit;
- Quarterly, semi-annual team building and other entertainment, trips.
And we offer you!
Work life balance
Extra paid vacationHealth
Health insuranceOffice
Free snacks Bicycle storage Shower Quality attention and support for every employeeOther
Frequent trainingSalary
1250-1800
€/mon.
gross
An additional supplement is paid for weekend shifts.
An additional supplement is paid for weekend shifts.
Work place
Core Office Building, Ukmergės Gatvė 126, Vilnius, Vilniaus m. sav. Calculate your travel time to work
UAB „BnP Finance“
BnP Finance UAB – has been operating in the financial sector for more than 15 years. The company's innovative approach has allowed it to implement many innovative solutions over the years of operation, which have shown the technological path for the entire market development. BnP Finance is a modern and professional company that meets customer expectations using experience, knowledge and partnership. Projects implemented together with partners allow the company to be one of the strongest in the Fintech sector.
UAB „BnP Finance“ information
4389 €
Avg. salary gross
(2 kartus didesnis už LT vidurkį)
33
Number of employees
5-10 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to
2625 €
25% earn
2625-4139 €
25% earn
4139-6359 €
25% earn more than
6359 €