Customer Manager
2300-3000 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Vilnius
- UAB „Vilniaus pakuotė“
RESPONSIBILITIES
We are looking for someone who will not only administer orders, but also actively coordinate them, communicate with customers in a timely manner and look for solutions.
- Coordination of the order process - from receiving the order, checking information and technical requirements to production, delivery and final order fulfillment;
- Constant communication with customers, clarifying their needs, coordinating orders and promptly responding to inquiries;
- Checking customer orders, quantities, dimensions, prices, terms and other technical parameters and entering accurate information into the company's systems;
- Initial checking of layouts, layouts, PDF files and color solutions for print and packaging production and coordination of the coordination process;
- Close cooperation with production, planning, purchasing, design and finance teams to ensure smooth order fulfillment;
- Monitoring production capacity, raw material availability and order deadlines, identifying potential disruptions and finding alternative solutions;
- Proactively informing customers about the status of orders, possible delays or other changes, while offering possible solutions;
- Working with customer forecasts, order calls (call-offs), framework agreements and long-term order administration;
- Administration of orders and related information using company systems;
- Matching customer needs and production capabilities, ensuring high quality customer service;
- Continuous process improvement, application of new digital tools, automation solutions and AI aids in daily work.
REQUIREMENTS
- Experience in packaging, printing or cardboard production and understanding of production processes;
- Knowledge of cardboard types (GC1, GD2, kraft), grammages, sheet formats, printing and finishing methods;
- Experience working with Business Central and PrintVis systems;
- Experience working with layout approval systems (ESKO Share & Approve or similar).
- Ability to read and understand print layouts, PDF files, color solutions and packaging layouts;
- Knowledge of German, Swedish, Dutch or another Northern/Western European language would be a great advantage;
- Understanding of FSC/PEFC certification principles and requirements for food packaging.
- Experience working with customer forecasts, call-off orders and framework agreements.
- Category B driver's license.
Salary
2300-3000
€/mon.
gross
Bonuses are paid for achieving goals.
Bonuses are paid for achieving goals.
Work place
UAB „Vilniaus pakuotė“
UAB "Vilniaus pako" designs and manufactures cardboard packages for packaging various products (www.vilpak.lt).
The company provides freedom to create and implement ideas, provides all opportunities to develop and feel like an important member of the team. If you want to become a part of our success story with us - send your CV now !!!
The company provides freedom to create and implement ideas, provides all opportunities to develop and feel like an important member of the team. If you want to become a part of our success story with us - send your CV now !!!
UAB „Vilniaus pakuotė“ information
2707 €
Avg. salary gross
(25% higher than LT average)
104
Number of employees
10-20 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% of the company's employees earn
2012 €
25% of the company's employees earn
2012-2586 €
25% of the company's employees earn
2586-3020 €
25% of the company's employees earn
3020 €