Telephone consultant (fixed-term employment contract)

Do you like to communicate with people, clearly explain information and help find answers? Join the Registers Center team – here I will consult clients by phone and in writing, and we will provide all the knowledge necessary for the job during training. The most important thing is the desire to learn, curiosity and motivation to help the client.

We are looking for a colleague who:

• will provide information to clients by phone and in writing;
• will delve into the client’s situation and help find the most suitable solution;
• will help clients use the Registers Center’s self-service and other information systems;
• will solve more complex issues together with colleagues from other areas;
• will contribute to improving customer service processes and customer experience;
• will deepen their knowledge every day, grow as a consultant and gradually become an expert in their field.

In this position, it is important for us:

• a desire to learn and delve into the services of the Registers Center;
• motivation to communicate with clients and help them solve their issues;
• ability to listen patiently, understand the client's needs and clearly present information;
• fluent in Lithuanian, both written and spoken;
• knowledge of English and/or Russian;
• ability to quickly understand new information and not get lost in non-standard situations;
• responsibility, curiosity, initiative and willingness to cooperate;
• higher education – we also welcome candidates who are currently studying.

We are pleased to offer:

• constant work schedule on weekdays: Monday-Thursday 8:00-17:00, Friday 8:00-16:00 – no evening shifts or work on weekends;
• working in an office together with a supportive team, so you can always consult with colleagues if you have any questions;
• mentor support during the first months of work and a consistent introduction to work;
• training that will help you understand the services of the Center of Registers and gradually become an expert in your field;
• the opportunity to complete a mandatory study internship;
• internal career opportunities in a strategically important Lithuanian company;
• 22 vacation days;
• 3 additional paid wellness days;
• additional health insurance;
• financial support in the event of a disaster;
• partner discounts in the MELP app;
• challenges, development and professional growth;
• variable part of the annual remuneration, depending on your and the company's performance results.

Salary:

• 1,560 - 1,920 Eur/month. excluding taxes. The exact salary will depend on your competence and professional experience.

The selection process may end sooner, regardless of the validity period of the advertisement, so do not hesitate to apply to us.

The most important thing for us is professionalism, necessary knowledge, skills and motivation to work. We apply the principles of zero discrimination in the company. We invite you to familiarize yourself with the company's sustainable activities, code of ethics and equal opportunities policy in more detail www.registrucentras.lt/tvarumas/ .

Confidentiality is guaranteed.

Contact for inquiries: Vilma, tel. +370 694 10038

1560-1920 €/mon. gross