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Operations and Process Manager

2800-3500 €/mon. gross
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Full-time
Klaipėda - UAB „A.Stasiulio reabilitacijos klinika“
Manage. Improve. Manage change — not just tasks.

Join a team that believes: a good rehabilitation center starts with good processes. Ostemeda is designed as a space where every detail — from patient consent to the last visit — has meaning.

Nature of work:

  • Managing the registry and administration team (4–6 people);
  • Coordinating office occupancy, specialist schedules and finances;
  • Managing the patient journey from first contact to follow-up visit;
  • Creating, documenting and improving SOPs, internal processes;
  • Administering contracts, work procedures, licenses, GDPR compliance;
  • Monitoring KPIs and leading CRM/digitalization projects.

Requirements:

  • Higher education (management, economics, health management or similar);
  • 3+ years of management experience in the service, medical or support sector;
  • Experience in process development, SOP implementation and CRM / ERP systems;
  • Excellent analytical and Excel / Google Sheets skills;
  • Excellent Lithuanian and good English. (Russian is an advantage);
  • Experience in medicine, Lean / Six Sigma is an advantage.

Why Ostemeda?

Real responsibility every day - this position is not an "assistant". You will manage all daily activities of the clinic: from the reception to the farm, from processes to the team.

Professional growth - we finance training, conferences, certificates. Lean, Six Sigma, process management - we invest in your competence.

Freedom and trust - you receive broad authority from day one. You form SOPs, manage the budget, make decisions - without micromanagement.

A team that understands - you will work with professional specialists who value structure and clarity. Health program for the employee and family.

Salary

2800-3500 €/mon. gross
+ bonuses of 15-20% for performance results.
information about UAB „A.Stasiulio reabilitacijos klinika“
1511 €
Avg. salary gross
39
Number of employees
1-2 mln. €
Revenue 2024 y.

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