No.1 LITHUANIA'S MOST VISITED JOB SITE

Help Center Manager

3200-3800 €/mon. gross
CVbankas.lt calculator data. Edit »
Full-time
Vilnius - Ignalinos atominė elektrinė

We hope you:

  • Has a higher education in technology.
  • Has work experience in IT, IT support, IT service management, information systems maintenance or user service.
  • Able to set priorities, distribute tasks, manage workload and ensure results.
  • Understands the principles of IT services, incidents, problems, requests, escalation and change management.
  • Able to analyze performance indicators, SLA implementation, incident causes and service quality.
  • Able to communicate constructively with users, IT specialists, managers and other company departments.
  • Able to mobilize, develop and motivate a team and create a culture of responsibility and cooperation.

Responsibilities waiting for you:

  • Organize, coordinate and control the work of the IT department and team.
  • Ensure the smooth provision of IT support and other IT services.
  • Organize and supervise incident and service request management processes.
  • Ensure monitoring and continuous improvement of IT service level indicators (SLA).
  • Organize computer, network and server infrastructure administration activities.
  • Ensure effective IT asset management and life cycle monitoring.
  • Prepare technical specifications and participate in the implementation of IT projects.
  • Plan team work, set priorities and monitor the achievement of results.
  • Develop, motivate and promote the professional growth of team members.
  • Initiate and implement changes in IT activities and processes.

We care about our employees and offer:

  • the opportunity to contribute to a project of importance to Lithuania, creating a safe and clean environment for future generations;
  • reimbursement of travel expenses and accommodation when the work will need to be carried out at the company's office in Visaginas.
  • extensive training and qualification improvement programs;
  • additional health and accident insurance;
  • flexible working hours and the possibility of hybrid work, work shelters;
  • company events where you can not only relax, but also strengthen relationships with colleagues;
  • salary from 3,200 to 3,800 EUR, excluding
taxes. The specific salary is agreed with the candidate,
taking into account his experience and ability to independently achieve results.

Additionally:

Please send your CV with the reference “Help Center Manager” by e-mail.
We will be happy to answer any questions you may have by mobile phone: +370 64805298.
We will inform only selected candidates about the selection results and will invite them for an interview without waiting for the end of the selection.
We would like to inform you that according to Article 50 of the Law on Nuclear Energy of the Republic of Lithuania, personal data will be checked after the selection, before concluding an employment contract.
We are an equal opportunities workplace, where all candidates are welcome, without discriminating against them on the basis of race, religion, gender, sexual orientation or age, disability or other characteristics not directly related to the performance of the work.
By applying, you provide your personal data to the State Enterprise Ignalina Nuclear Power Plant. You can find out how we process personal data in the company's Personal Data Processing Rules. www.altra.lt

Salary

3200-3800 €/mon. gross

Ignalinos atominė elektrinė

We are a nuclear team that sees the closure of the former nuclear power plant in Lithuania not as an end, but as a new beginning. We manage a unique and unparalleled megaproject in the country – we take care of the safe management of the legacy of Lithuania’s nuclear activities.

Our ambition is to become a player in the new generation of energy and environmental ecosystem, and our mission is exceptionally long-term – sustainable management of the legacy of nuclear activities, creating a clean environment for future generations.

Our vision of our activities reaches as far as 2100, so you can apply both today and in the future.
See all ads of this company (11)
information about Ignalinos atominė elektrinė
2900 €
Avg. salary gross
(34% didesnis už LT vidurkį)
1479
Number of employees
50-100 tūkst. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to 2212 €
25% earn 2212-2627 €
25% earn 2627-3200 €
25% earn more than 3200 €

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