Sales and e-commerce operations manager

GRILLMAN is the largest specialized grill store in Lithuania. We work with well-known global grill, BBQ and outdoor brands, develop e-commerce in Lithuania, Latvia and Estonia and work with B2B clients.

We are currently looking for more than just another person to perform tasks.

We are looking for a strong, independent person to whom we could delegate part of the daily commercial activities and know that the work is moving forward.

This is a position for someone who knows how to work with customers, is not afraid to sell, is able to organize their work, solve problems and does not wait for every next instruction.

A large part of the work will be related to the daily flow of sales and orders:

• you will administer e-store orders and ensure their smooth fulfillment;
• you will communicate with customers by phone, e-mail and in our physical store in Vilnius;
• you will consult customers and help them choose the most suitable products;
• you will actively work with sales - follow-ups, alternative offers and additional sales;
• you will work with B2B customer inquiries and prepare commercial offers;
• you will solve situations when the product is missing, the order is delayed or the customer needs an alternative solution.

You will also have your own areas of responsibility and projects:

• you will administer new products and information in the e-store;
• you will monitor the balance and availability of the most important products;
• you will contribute to the development of marketplaces and other sales channels;
• you will help implement promotions, newsletters and sales campaigns;
• you will notice non-working or inefficient processes and contribute to their solution;
• you will implement other specific projects that help GRILLMAN sell more and work more efficiently.

We are looking for someone who already has solid practical experience in sales, e-commerce, customer service or commerce and can start working independently from the first weeks.

We are a small team, so a person's competence, attitude and real contribution are very quickly visible here. It is not only important to us what you already know, but also how you work - whether you notice problems yourself, whether you look for solutions, whether you complete the work you have started and whether you are willing to take on more responsibility.

We are looking for someone who is not just a good executor. We want someone who cares about the result and who wants to see for himself that thanks to his work something sells better, runs smoother or grows.

It is not necessary to know grills or the systems we use - we will teach you that. However, we hope that you already bring work experience, independence and professional maturity.

Knowledge of Lithuanian and English is required. Experience in e-commerce, B2B sales or a trading company is a big advantage.

Send your CV by email and briefly, in a few sentences, write:

What area of responsibility, process or project did you manage/manage independently in your previous job and what were you specifically responsible for?

We find this more interesting than a standard cover letter.

1400-1500 €/mon. net

Savanorių pr. 193, Vilnius Calculate your travel time to work