SALES TEAM MANAGER
From 3000 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Vilnius
- UAB „DelfinGroup LT”
DelfinGroup is a Latvian financial technology company, part of INDEXO Group, providing accessible, simple and customer-focused financial services.
Our operations in Lithuania are still in the early stages of development and are growing rapidly. The team is currently small, so this is not a position where you will simply have to take over existing sales processes. We are looking for an experienced and proactive Sales Team Leader who has built strong telesales teams and knows how to use processes, people, data and technology to achieve better sales results.
You will lead the Sales and Customer Service teams, develop them as the business grows, and work closely with the Lithuanian manager and colleagues across the organization.
Our operations in Lithuania are still in the early stages of development and are growing rapidly. The team is currently small, so this is not a position where you will simply have to take over existing sales processes. We are looking for an experienced and proactive Sales Team Leader who has built strong telesales teams and knows how to use processes, people, data and technology to achieve better sales results.
You will lead the Sales and Customer Service teams, develop them as the business grows, and work closely with the Lithuanian manager and colleagues across the organization.
Mission
To create and develop effective sales and customer outreach teams in Lithuania: to grow the team, improve sales processes and customer communication, and also use data, systems, and artificial intelligence to continuously improve performance and efficiency.
Expected results: Within the first 3 months
- Take responsibility for the activities of the sales and customer outreach teams and evaluate the current results, processes, systems and customer experience.
- Establish a clear procedure for organizing daily work, key performance indicators (KPIs), principles for monitoring results and individual feedback.
- Identify the most important opportunities for improving sales processes, conversion, productivity and communication with customers.
- Assess how to more effectively use existing systems and data to manage team activities and improve results.
- Start actively using artificial intelligence in daily work, performing data analysis, improving sales processes and managing the team.
During the first 6 months:
- Form and develop the team, taking into account business development.
- Based on actual operational data, improve sales methods, conversation scenarios, objection management and communication with customers.
- Implement a structured employee development and performance management system in both teams.
- Using artificial intelligence and other available tools, implement practical operational improvements and automate processes.
- Consistently use data to understand what solutions are effective, identify performance gaps and make informed decisions.
- Ensure smooth cooperation between sales and customer outreach teams with other departments of the company.
Within 12 months:
- Create a strong and easily scalable sales and customer outreach structure that can ensure the further development of the company in Lithuania.
- Achieve measurable changes in sales results, conversion, productivity and quality of team work.
- Assemble an effective team with clear expectations, responsibilities and strong sales discipline.
- Create a work culture in which the use of data and artificial intelligence, testing of new solutions and continuous improvement would become an integral part of daily work.
- Constantly seek and implement more effective ways to sell our products and serve customers.
Personal qualities and attitude You will be successful in this position if:
- You enjoy creating and improving, not just maintaining existing processes.
- You are equally confident in leading people, analyzing data, and actively getting involved in daily activities when necessary.
- You question established working methods and offer practical ideas on how to work better.
- You use artificial intelligence as a daily work tool, not just experimenting with it occasionally.
- You are able to make decisions with limited information and adapt quickly to business changes.
- You provide clear feedback, set high standards, and actively develop your team members.
- You are equally interested in both sales results and quality customer experience.
This position may not be right for you if:
- You want to have a work structure and detailed instructions in place before you take action.
- You tend to lead your team through meetings rather than through data, employee development, and specific actions.
- You avoid questioning existing sales methods.
- You have little interest in artificial intelligence, automation, and using technology to improve performance.
- You avoid complex conversations about employee performance.
- You prefer a stable corporate environment where all processes are already fully developed.
What we offer:
- The opportunity to play an important role in developing and expanding DelfinGroup's activities in Lithuania.
- Responsibility for the performance of the sales and customer outreach teams and the opportunity to shape the further development of these areas.
- A working environment where your ideas can quickly become real changes, instead of getting lost in bureaucratic processes.
- The opportunity to directly collaborate with the heads of the Lithuanian division and experienced DelfinGroup colleagues.
- An environment where artificial intelligence, data, testing new solutions and continuous improvement are an integral part of everyday work.
- The opportunity to build a team and create processes that grow with the business.
Log in
If you have already managed a telephone sales team, are able to use data to achieve better sales results, actively use artificial intelligence in your work, and are motivated by the opportunity to create, not just maintain, existing activities, we look forward to your candidacy.
The company offers
Work life balance
Flexible work hoursHealth
Health insuranceOffice
Ping pong Bicycle storage ShowerTransport
Free parkingOther
Computer for personal usage Frequent trainingSalary
From 3000
€/mon.
gross
Work place
UAB „DelfinGroup LT”
DelfinGroup LT, UAB is a part of fintech company based in Latvia with 15 years history and 90+ operating pawn branches. DelfinGroup has made its corporate reorganization into Joint Stock Company in 2021 and company's shares are listed in Baltic Main List by Nasdaq Riga. In 2023 DelfinGroup has made the first geographical expansion step to a new market - Lithuania.
What makes us unique is our ambition to unite scalable financial and retail services under one roof, while prioritizing long-term sustainability. We create customer value through integrating financial and circular retail services and making them easily available both in online and offline channels. We introduce innovative approaches and services to the markets we serve.
What makes us unique is our ambition to unite scalable financial and retail services under one roof, while prioritizing long-term sustainability. We create customer value through integrating financial and circular retail services and making them easily available both in online and offline channels. We introduce innovative approaches and services to the markets we serve.
information about UAB „DelfinGroup LT”
3684 €
Avg. salary gross
(70% didesnis už LT vidurkį)
9
Number of employees
1-2 mln. €
Revenue 2025 y.