SALES CONSULTANT, PC MEGA, Kaunas (20, 30h/week)

As a sales consultant, you will play a key role in creating a flawless customer experience. You will greet customers, help them navigate the store or find the products they need, while also showing them the products we have available. By following our values, you will contribute to your own and the company's success.

Responsibilities:

→Share your knowledge about fashion and products with customers to help them make a well-informed decision.
→Work with the team to provide the best customer service at every step of the customer journey.
→Ensure the hall and warehouse are stocked, organized and welcoming,
→Assist with store opening and closing routines.
→Represent yourself and the company when communicating with customers.

TEAM:

Our stores are the heart of the company, as this is where customers have direct contact with our brand. As part of our dynamic team, every role, from sales consultant, department manager, store manager, visual artist to cashier, contributes to creating an inspiring and welcoming atmosphere. You will also collaborate with the larger Area team, collaborating with other stores to share insights and observations to further develop the company, stores and your own success. Together with the team, you will have a key role in ensuring that customers feel confident and show their individuality, choosing products from the latest trends and long-lasting styles. By creating meaningful relationships with customers in our stores, we ensure that fashion is accessible and sustainable for everyone.

WHAT WE EXPECT FROM YOU

We are looking for someone who:

• Has experience in customer service in fashion or a similar field. Experience in the retail sector is an advantage.
• Has a passion for helping customers and a passion for fashion - we will teach you everything else!

And people who:

• Feel great working in a team and in a dynamic environment.
• Are communicative, creative, curious and ready to work with technology, want to learn and grow.
• Are flexible and focused on action.
• Have knowledge of Lithuanian at least at A2 level.

WE ARE:

,,H&M Group’’ is a global, strong brand and business company. Our goal is to prove that there is no need to compromise between great designs, affordable prices and sustainable solutions. We want to free fashion for everyone, and our customers are the axis of decision-making.
Imagine that we are a big house, built not of bricks, but of employees around the world, and we are strengthened by a common culture and values. Together, using this power, the scale of the company and knowledge, we want to force the fashion industry to include all people and move towards sustainability.

BENEFITS:

H&M Group prides itself on being a vibrant and welcoming company. We offer our employees attractive benefits and further growth and development opportunities around the world.
→25% employee discount on all H&M Group brands, both in store and online (this includes stores: H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
→Private health insurance, after a probationary period.
→Additional personal discount coupons.
→Recommendation program bonuses.
→Flexible work schedule, can be combined with studies.

JOIN US

Our uniqueness is a combination of many factors: we are a company that includes everyone in the world of fashion, we foster a culture of collaboration, strong values and opportunities for growth. Most importantly, it is our people who make us who we are.

This is a 0.5 and 0.75 full-time job offer. Please indicate how many hours per week you are available to work when applying. The work is organized on a flexible schedule, including mornings, evenings and weekends, as well as holidays according to a pre-determined schedule.

Due to our data policy, we only accept applications through the career page.

Climb the career ladder with us. The journey starts here.

• Store Position Assessment:

In order to manage the high number of applications for Sales Consultants, we use an online assessment method for skills-based recruitment in some of our stores. You will need to complete it as part of the application and selection process. Your responses will be assessed against an assessment tool that uses pre-defined H&M Group selection criteria.

After the assessment, you will have the opportunity to share your feedback and ask questions. If you encounter difficulties or would like an alternative assessment method, please contact The choice of an alternative will not affect your application.

For more information about how we process your personal data, please see our Privacy Notice.

• We are committed to a fair, equitable and competency-based recruitment process. Therefore, we kindly ask you not to attach a cover letter to your application.

7.94 €/hour gross

Islandijos pl. 32, Kaunas Calculate your travel time to work