Sales Support and Customer Development Manager

We are looking for a new team member in a rapidly growing company working with well-known beauty, health and dermatocosmetic brands, such as AIMX, Cell Fusion C, DermapenWorld, TRX2, Viridian, etc. 🚀

We are an ambitious team with several areas of activity: distribution business, a platform for beauty professionals www.tikprofesionalams.lt, an online store Newcrush, and our own private brands. Our goal is not only to sell carefully selected, high-quality products, but also to educate the market: organize seminars, trainings, conferences and help professionals grow together with the brands we represent.

Three values are important in our team: we raise the bar, we work with passion and we create an A-level team. This means that we care not only about the result, but also how we achieve it: responsibly, with initiative, energy and a desire to do a little better every day than yesterday. 👏

This position is for someone who enjoys dynamics, communication with customers and order in processes. Here you will need to not only support the sales team or communicate with customers, but also perform technical / systemic work: work with internal systems, enter orders, maintain databases, coordinate technical and organizational processes of seminars and ensure that information travels accurately and on time.

Therefore, we are looking for a versatile, responsible and quick-witted person who is not afraid of technical tasks, is able to prioritize and complete work from A to Z.

What will your job be like?

Your responsibilities will consist of two main parts:

1. Sales department support and technical process coordination

• Provide daily assistance to the sales manager and sales team;
• Manage documents, prepare reports and other necessary information;
• Maintain, update and properly administer the customer database;
• Work with internal systems: enter orders, check information and ensure data accuracy;
• Coordinate the progress of orders and their departure;
• Organize seminars, trainings and other events for customers;
• Coordinate the technical and organizational processes of seminars;
• Curate inquiries from social networks and direct them to the appropriate team members;
• Ensure that the information needed by the sales team is prepared in a timely, clear and accurate manner.

2. Working with existing and new clients

• Actively seek new clients and expand the company's client base (Tikprofesionalams.lt, online stores, independent pharmacies and other retail outlets);
• Create, maintain and strengthen relationships with existing clients;
• Prepare individual offers according to client needs;
• Negotiate terms and conditions and contribute to the conclusion of sales contracts;
• Monitor market trends and the competitive environment;
• Analyze client needs and offer them the most suitable solutions;
• Contribute to building long-term customer loyalty and trust.

1200-1400 €/mon. net
The salary consists of a fixed salary component and an additional quarterly motivational system, which depends on sales goals.

Islandijos pl. 7, Kaunas Calculate your travel time to work