Store Manager, H&M Kaunas (full-time)

As a Department Manager, you will play a supportive, supportive and motivating role within the team. By creating an inclusive culture that fosters collaboration and an entrepreneurial spirit, you will also create an environment where everyone feels great. By following our values, you will contribute to your own success and that of the company.

Responsibilities:

• You will show the team the path to impeccable customer service, ensuring excellent operational and visual standards, while promoting and selling our products.
• You will take responsibility for the strengths and weaknesses of the department team, analyze sales results, discover commercial opportunities, set goals and create a plan to optimize results, profits and inventory levels.
• You will lead the team in planning, scheduling and ensuring store opening and closing routines.
• You will recruit, train and develop employees, fostering a culture of engagement and collaboration that will continue to drive growth and innovation.
• You will be interested in current fashion trends, customer preferences and competitors to stay ahead of the competition.
• You will represent yourself and the company when communicating with customers.

TEAM:

Our stores are the heart of the company, as this is where customers have direct contact with our brand. As part of our dynamic team, every role, from sales consultant, department manager, store manager, visual artists to cash operations specialist, contributes to creating an inspiring and welcoming atmosphere. You will also collaborate with the larger regional team, collaborating with other stores, sharing insights and observations to continue to develop the company, the stores and your success. Together with the team, you will play a key role in ensuring that customers feel confident and express their individuality by choosing products from the latest trends and long-lasting styles. By creating meaningful relationships with customers in our stores, we ensure that fashion is sustainable and accessible to all.

WHAT WE EXPECT FROM YOU

We are looking for people who…​

• Have experience in customer service and related activities (experience in fashion retail would be an advantage).
• Have experience in sales planning, analysis, providing feedback, using customer-focused tools and reports.
• Have excellent knowledge of Lithuanian; English is an added advantage.

Also people who…​

• Are strong and confident leaders, teachers and developers who will grow their teams by promoting the company's values ​​and culture.
• Feel great when collaborating and working in a dynamic environment and always looking for ways to solve problems.
• Are motivated to provide great customer experiences by promoting and selling our products.
• Are interested in fashion trends, commerciality and competitor insights to drive our sales.
• Communicate effectively, are creative and curious.
• Are flexible, analytical, goal-oriented and can handle statistics and numbers.
• Have excellent knowledge of Lithuanian. Knowledge of English is an added advantage.

WE ARE:​

The H&M Group is a global, strong brand and business company. Our goal is to prove that there is no need to compromise between great designs, affordable prices and sustainable solutions. We want to free fashion for everyone, and our customers are the axis of decision-making. ​
Imagine that we are a big house, built not of bricks, but of employees all over the world, and we are strengthened by a common culture and values. Together, we want to use this power, scale and knowledge to make the fashion industry inclusive of all people and move towards sustainability.

BENEFITS: ​

H&M Group prides itself on being a vibrant and welcoming company. We offer employees attractive benefits and further growth and development opportunities around the world. ​

• 25% employee discount on all H&M Group brands, both in store and online (this includes stores: H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).​
• Referral system bonuses;
• Stebby platform coupon every month (after trial period);
• Private health insurance (after trial period);
• Opportunities to grow within the company (as many as 70% of positions in our company are filled from within);
• Annual dialogue and individual development plan;
• Various trainings on the GROW platform;
• Talent program.

JOIN US

Our uniqueness is a combination of many factors: we are a company that includes everyone in the fashion world, we foster a culture of cooperation, strong values ​​and growth opportunities. Most importantly, it is our people who make us who we are.

This is a full-time job offer at the H&M store in Kaunas. The contract is initially concluded for a year, then reviewed.
Apply by sending your CV as soon as possible, but no later than 2026.07.08. Due to data policy, we only accept applications via the career page.

Climb the career ladder with us. The journey starts here.

• We are committed to a fair, equitable and competency-based recruitment process. Therefore, we kindly ask you not to attach a cover letter to your application.

1980 €/mon. gross
Additional bonuses for the management team are paid monthly along with the salary after achieving the profit indicators.

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