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Product Expert

2100-2600 €/mon. gross
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Full-time
Vilnius - UAB „Tokvila“
The Toyota Product Expert is an integral part of the Tokwila customer service team and performs a crucial mission, ensuring exceptional customer experiences. The main function of the Toyota Product Expert is to provide expert advice to customers on automotive and service issues, in close cooperation with the sales and service teams.

Nature of work

  • Live communication with customers, presenting car functions, technologies, accessories and our services.
  • Organizing and conducting test drives with customers, presenting cars and answering questions.
  • Handing over purchased cars to customers, presenting functions and capabilities.
  • Welcoming arriving service customers, consulting, presenting products.
  • Working with existing customer portfolio, sending offers, making calls, presenting products.

Primary responsibilities

  • Assisting customers in selecting and configuring cars, offering additional accessories and add-ons.
  • Cooperating and assisting sales and service teams in meeting customer needs.
  • Participating in events to present Toyota products, technologies and services.
  • Follow-up by phone and email with the customer after the cars are delivered.

Employee requirements

  • Work experience in customer service or sales.
  • Excellent English language skills (mandatory) and higher (higher) education.
  • Knowledge and interest in cars, the market and technology.
  • Ability to learn and transfer accumulated knowledge to others.
  • Teamwork, excellent communication and collaboration skills.
  • Organization, ability to work quickly and efficiently;
  • Ability to work on a flexible schedule and on Saturdays.

The company offers

  • Friendly, youthful team ready to help in any situation;
  • A job full of opportunities and challenges, a team of professionals raising the highest quality standards;
  • The opportunity to realize your personal and professional potential;
  • The opportunity to develop yourself and contribute to the improvement of the company's processes;
  • Training and qualification improvement courses;
  • A competitive reward system and attractive working conditions: additional health insurance, discounts for Toyota cars and service work, team building initiatives and company events, extras and gifts on various occasions, discounts in company cafeterias and more.

Other information:

We thank all those interested. We will inform only those candidates selected for an interview about the selection results.

When applying, you provide your personal data to UAB "Tokvila". These data are processed for the purpose of conducting the selection until the end of the selection process and are stored for 6 months after the end of the selection. More information about the processing of personal data: www.tokvila.lt/lt/privatumo-politika.

Don't miss your chance and apply!

The company offers

Health

Health insurance

Other

Discounts for company products/services Frequent training

Salary

2100-2600 €/mon. gross

Work place

Žalgirio g. 122, Vilnius Calculate your travel time to work

UAB „Tokvila“

UAB "Tokvila" is the largest sales and technical service center of the Japanese car manufacturer TOYOTA in Lithuania, operating in two centers in Vilnius: Žalgirio 122 and a new 11,000 sq. m. center at Savanorių 274.

Our team became the first TOYOTA center to be awarded the "Toyota Ichiban" mark for "Best Toyota Customer Service in Lithuania". This is the highest award, which is received only by TOYOTA dealerships in Europe that provide the highest level of service. We won this award in 2010, 2013, 2014, 2015, 2020, 2021, 2022, 2025 and 2026. This is an extremely valuable award, confirming that we are the best among Toyota dealerships in the Baltic States.
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information about UAB „Tokvila“
4962 €
Avg. salary gross
(2 kartus didesnis už LT vidurkį)
160
Number of employees
>100 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to 3185 €
25% earn 3185-4130 €
25% earn 4130-5133 €
25% earn more than 5133 €

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