No.1 LITHUANIA'S MOST VISITED JOB SITE

Head of Reception and Administration

2100-2300 €/mon. net
Full-time
Klaipėda - Atranka360

about the company

We are an integrated rehabilitation center, where professional healthcare services are combined with sincere attention to each patient.

We are looking for a responsible, results-oriented manager who would ensure the smooth, efficient and patient-friendly daily operation of the clinic. This position combines administration, reception and operations management and is a direct link between the medical and commercial parts of the clinic.

Main responsibilities:

  • Operations and activity management: coordinating daily clinic activities, optimizing office and specialist work schedules, resolving incidents, controlling supplies and inventory, ensuring hygiene and safety standards.
  • Reception and patient experience: leading the team, coordinating patient flows, managing complaints and feedback, monitoring NPS and other experience indicators.
  • Administration: managing documents, contracts, licenses, permits and medical records; ensuring GDPR compliance; collaborating with finance, IT and legal functions.
  • Team management: selecting and onboarding employees, setting and assessing goals, developing competencies, motivating, planning shift schedules.

Requirements:

  • Higher university education (management, economics, health management or related field);
  • Experience in the field of services, healthcare or customer service.
  • Experience in leading a team of 3-5 employees.
  • Ability to work with a flexible schedule.
  • High level of responsibility, proactivity, ability to make decisions independently.
  • Excellent communication skills in Lithuanian; knowledge of English and Russian is an advantage.

We offer:

  • Competitive salary with a clear performance bonus system.
  • Professional development - training, conferences, certificates, mentoring.
  • Opportunity to shape and improve the operational standards of one of the leading rehabilitation clinics in Lithuania.
  • Professional, values-based and patient-oriented team.

Salary

2100-2300 €/mon. net
(final reward depends on results)

Atranka360

The partner of this selection is Atranka360.
Do you want warm and professional communication? Then this is us! We have been conducting personnel selections accurately and directly for 18 years.

Do you have any questions about this position?
LET'S CONTACT US!

Asta Jurėnienė

Director | Certified Extended DISC® expert

+370 645 91030

Looking for a job? An employee? A professional direction? We can help!
www.atranka360.lt
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***
When applying for this position, Atranka360, in accordance with its personal data processing policy, will process the personal data you provide for the purpose of conducting employee selection. During the selection process, the data you provide will be transferred to the company for which Atranka360 is conducting employee search and selection, to assess your candidacy.

Personal data is processed in accordance with the requirements of the GDPR. More information: atranka360.lt/privatumo-politika
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