VIP
Roadside Assistance Coordinator
1800-2000 €/mėn.
net
Visa darbo diena
Kaunas
- UAB „Naujas tiltas“
Darbo pobūdis
We are seeking a reliable and organized Roadside Assistance Coordinator to join our team. The ideal candidate will be responsible for coordinating roadside assistance services, communicating with drivers, arranging repairs, and ensuring minimal downtime for company vehicles and equipment.
The successful candidate must possess strong communication, problem-solving, and multitasking skills, with the ability to work efficiently in a fast-paced environment.
The successful candidate must possess strong communication, problem-solving, and multitasking skills, with the ability to work efficiently in a fast-paced environment.
- Receive and manage incoming calls from drivers regarding roadside breakdowns and emergency situations.
- Provide immediate assistance and support to drivers during roadside incidents.
- Coordinate towing services, mobile mechanics, tire services, and emergency repairs.
- Search for and communicate with repair shops, service centers, and dealerships.
- Organize and schedule vehicle repairs and maintenance services.
- Maintain communication with drivers throughout the repair process and provide status updates.
- Communicate with dealerships regarding warranties, diagnostics, repair approvals, and parts availability.
- Monitor repair progress and ensure timely completion of services.
- Maintain accurate records of repairs, invoices, and service documentation.
- Work closely with dispatch, maintenance, and operations teams to minimize vehicle downtime.
- Ensure all roadside assistance activities comply with company policies and safety standards.
Reikalavimai darbuotojui
- Previous experience in transportation, logistics, fleet maintenance, roadside assistance, or customer service.
- Strong communication and organizational skills.
- Ability to multitask and work under pressure in emergency situations.
- Problem-solving mindset with attention to detail.
- Basic knowledge of trucks, trailers, maintenance, and repair processes.
- Ability to work flexible hours if needed.
- Excellent communication skills.
- Strong customer service orientation.
- Ability to handle stressful situations calmly and professionally.
- Time management and multitasking abilities.
- Team-oriented mindset.
- Decision-making and problem-solving skills.
Įmonė siūlo
- Competitive salary
- Career growth opportunities
- Supportive and professional work environment
- Training and development opportunities
Atlyginimas
1800-2000
€/mėn.
į rankas
UAB „Naujas tiltas“
UAB Naujas Tiltas - Jau 8 metai Lietuvoje gyvuojanti įmonė, teikianti įvairaus pobūdžio administracines paslaugas Amerikos Transporto/ Logistikos kompanijoms. Mūsų tikslas - profesionalus bendravimas su partneriais bei klientais, greitas prisitaikymas prie pokyčių ir naujovių. Viena iš pagrindinių imonės vertybių yra darbuotojai. Net 130 darbuotojų komanda susideda iš profesionalių ir ambicingų žmonių, kuriems suteikiame geriausias sąlygas nuolatiniam profesiniam ir asmeniniam tobulėjimui!
informacija apie UAB „Naujas tiltas“
2618 €
Vid. atlyginimas bruto
(21% didesnis už LT vidurkį)
104
Darbuotojų skaičius
5-10 mln. €
Revenue 2024 y.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki
2455 €
25% uždirba
2455-2639 €
25% uždirba
2639-2907 €
25% uždirba nuo
2907 €