Self-service product guide

Do you want to create digital products that thousands of customers use every day? Tele2 is looking for a Self-Service Product Manager who will take the lead in developing the subscriber self-service website and mobile apps. Your goal is to create a convenient, modern and effective digital customer experience: from product vision and strategic decisions to the implementation of new functionalities. We are looking for someone who is able to see the big picture, understand customer and business needs, take initiative and take responsibility for the result. Does this sound interesting? Join our team!

We hope you will be interested in:

• Form and implement the vision, strategy and development plan (roadmap) for the subscriber self-service website and mobile apps;
• Dig deeper into customer needs and behavior, look for opportunities to continuously improve the user experience (UX);
• Make decisions on product development priorities, assessing the value they create for customers and business;
• Create new digital opportunities – expand self-service functionality, implement innovative solutions and integrate telecommunications products, services and partner offerings, creating added value for customers and business;
• Cooperate closely with IT development teams and external partners, ensuring smooth and efficient product development;
• Monitor digital product trends, search for innovative solutions and apply best market practices.

To be successful, you will need:

• At least 2 years of experience in digital product management (Product Management / Product Ownership) – in the field of e-commerce, mobile apps or other digital products;
• Good knowledge of user experience (UX) principles and the ability to combine them with business goals;
• Analytical and strategic thinking, the ability to evaluate different options and make informed decisions;
• Practical experience working with Agile, Scrum methodologies and task management tools (e.g. Jira, Confluence);
• Ability to communicate clearly, justify your decisions and effectively cooperate with different teams;
• Initiative, independence and responsibility for product results;
• Excellent knowledge of Lithuanian and English.

Fixed-term contract. Salary from 3300 to 4500 Eur (before taxes) plus an annual bonus for achieved goals (salary will be discussed with you and will depend on your knowledge and skills), and a basket of additional benefits:

• health insurance
• accident insurance;
• company-organized training;
• team activities and events;
• hybrid work model;
• mobile phone and unlimited talk and internet plan;
• talk and internet plan offers for family members and relatives;
• modem with unlimited internet for home;
• GO3 television;
• discounts on Tele2 products;
• Perks.lt partner offers and discounts.

If you have any questions, feel free to contact Agnes, Head of Voice Products and Digital Channels. www.linkedin.com/in/agne-saylik-3954b9114/[/b]

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3300-4500 €/mon. gross