No.1 LITHUANIA'S MOST VISITED JOB SITE
DARBO RINKOS LYDERIS 2025
Tarp TOP 30 Lietuvoje

Call center employee

From 9 €/hour gross
Full-time
Приймаємо українців
Vilnius - IKEA Vilnius
Join the IKEA team! Together we can do anything.

Location: Vilnius
Salary: €9.00/hour excluding taxes


IKEA is a place where people work, doing everything to make life better at home and on the planet. We are different and proud of it, we support each other, we are not afraid to learn from our mistakes, we create something every day, sometimes we face challenges, but we always overcome them and grow and improve together. It's a good place to work - join us!

Job description

The Customer Service Center employee in the call center is responsible for professional customer service by phone, providing information and comprehensive assistance to customers.

Full-time job, 40 hours/week

What tasks await you?

  • Professional, high-quality and pleasant customer service by phone;
  • Consulting customers and providing necessary information;
  • Solving customer problems and ensuring the best solution for the customer;
  • Work schedule on weekdays 9:00-18:00, weekends 10:00-18:00

We consider the following as advantages:

  • Similar work experience;
  • Foreign language skills (English, Russian, etc.).

We expect from you:

  • At least secondary education;
  • Excellent communication and conflict resolution skills;
  • Ability to perform several tasks simultaneously;
  • Customer orientation, empathy, helpfulness, ability to communicate with different people.

You can expect from us:

  • Health insurance;
  • Accident and critical illness insurance;
  • Free health check-up renewal (vaccinations against seasonal diseases, etc.);
  • IKEA employee discounts;
  • PERKS and additional partner discounts and offers;
  • Entertainment and recreation areas;
  • Internal incentive currency systems (you will be able to accumulate and exchange for gifts);
  • Tasty and inexpensive food in the employee restaurant;
  • Endless coffee and tea (additional seasonal treats, etc.);
  • Free, sustainable, Swedish-designed uniforms;
  • Reliable and friendly teams;
  • International work and communication cultures based on IKEA values;
  • Opportunities to make mistakes, learn, get involved and make independent decisions;
  • Knowledge and opportunities to learn further (digital training systems, internal and external training);
  • Holidays for employees (team building, company, international and national holiday celebrations);
  • Gifts for anniversaries, personal and annual holidays;
  • Gifts for employees' children;
  • Additional initiatives (social, sports, etc.);
  • Loyalty employee awards;
  • Other IKEA employee benefits.

***

Salary

From 9 €/hour gross
DARBO RINKOS LYDERIS 2025
Tarp TOP 30 Lietuvoje

IKEA Vilnius

Our vision is to create a better everyday life for the many people. It is realized by realizing the IKEA business idea: to offer a wide range of beautiful and practical furniture and home furnishings at prices that make them accessible to the widest possible range of people.

IKEA is a place where people work, doing everything they can to make life better at home and on the planet. We are different and proud of it, we support each other, we are not afraid to learn from our mistakes, we create something every day, sometimes we face challenges, but we always overcome them and grow and improve together. It's a good place to work - join us!
See all ads of this company (18)
information about IKEA Vilnius
2137 €
Avg. salary gross
725
Number of employees
>100 mln. €
Revenue 2024 y.
Distribution of employees by salary (before taxes):
25% earn up to 1326 €
25% earn 1326-1681 €
25% earn 1681-2460 €
25% earn more than 2460 €