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Technical Service Coordinator/Manager

1500-2200 €/mon. net
Full-time
Vilnius - Termalis, UAB

Nature of work

This is not a classic sales position.

Your job:

accept customer inquiries (by phone, email)
determine the essence of the problem
register work in the system
coordinate remote diagnostics with the engineer
plan the work of technicians
ensure that the site is visited only with a clear purpose
administer the work performed (acts, invoices)

Employee requirements

What we expect:

Logical thinking and ability to quickly understand the situation
Ability to structure information (not get lost between multiple tasks)
Organization and responsibility
Ability to make decisions, not just convey information
Good communication skills (by phone, email)
Want to understand technical matters (we train)

Advantages:

Experience in service, technical or project coordination
Experience working with CRM systems
Ability to plan work and time

Salary

1500-2200 €/mon. net

Termalis, UAB

UAB "Termalis" is a specialized heat pump service company.
We do not do "everything a little at a time" - our focus is diagnostics, repair and efficient service.

We work differently than the market:

we use remote diagnostics
we reduce unnecessary calls
we optimize work, not the number of people
information about Termalis, UAB
1
Number of employees
20-30 tūkst. €
Revenue 2025 y.

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