VIP
Orders and Customer Service Manager
1200-1500 €/mon.
net
Full-time
About job:
Baldusale.lt is growing – we invite you to join our office team!
We are UAB “Evinara”, which manages the electronic furniture store Baldusale.lt and showrooms in Vilnius, Kaunas and Klaipėda. We are looking for a colleague for long-term work who would like not only to communicate with customers, but also to understand how a trading company works: from ordering goods to their delivery.
Here you will work with orders, customers, showrooms and warehouses, get acquainted with supply and organization of deliveries. The job will suit someone who likes to clarify the situation, coordinate actions and see a concrete result of their work.
Workplace: Ažulaukės g. 2A, Ažulaukė, Vilnius district
Work schedule: I–F, 8:00–17:00. Weekends free. Office work, full-time.
Starting salary – €1,200 in cash. After 3 months – review of remuneration and responsibilities.
We are UAB “Evinara”, which manages the electronic furniture store Baldusale.lt and showrooms in Vilnius, Kaunas and Klaipėda. We are looking for a colleague for long-term work who would like not only to communicate with customers, but also to understand how a trading company works: from ordering goods to their delivery.
Here you will work with orders, customers, showrooms and warehouses, get acquainted with supply and organization of deliveries. The job will suit someone who likes to clarify the situation, coordinate actions and see a concrete result of their work.
Workplace: Ažulaukės g. 2A, Ažulaukė, Vilnius district
Work schedule: I–F, 8:00–17:00. Weekends free. Office work, full-time.
Starting salary – €1,200 in cash. After 3 months – review of remuneration and responsibilities.
What are you going to do:
You will start with order administration and customer inquiries. With the help of colleagues, you will gradually become familiar with other management areas:
You will not need to know everything or do everything independently from day one. After trying different tasks, you will have a clear main area of responsibility, which we will agree on based on your abilities, strengths, and team needs. Knowledge of other processes will help you better understand the overall work and replace a colleague if necessary.
We do not expect cold calls or active search for new clients in this position.
- Customers and orders. You will answer emails, communicate by phone if necessary, accept and administer orders. You will clarify information, inform customers about the receipt, delivery and progress of orders.
- Goods and supply. You will check the balances of goods, reservations, models, colors and quantities in the system. You will learn to prepare and send orders to suppliers, track their execution and coordinate the replenishment of goods needed for salons.
- Salons and warehouses. You will communicate with colleagues about customer orders, necessary goods and delivery terms. You will help coordinate the movement of goods, get acquainted with the coordination of daily work at the Kaunas warehouse - preparation of orders, information on the receipt and issuance of goods.
- Deliveries and routes. Together with an experienced colleague, you will learn to create delivery routes, check the readiness of orders for shipment, and transfer the necessary information to the warehouse and couriers.
- Resolving customer issues. You will administer appeals regarding the quality of goods, collect the necessary information, transfer agreed solutions, and monitor their implementation. You will solve more complex situations together with your colleagues.
You will not need to know everything or do everything independently from day one. After trying different tasks, you will have a clear main area of responsibility, which we will agree on based on your abilities, strengths, and team needs. Knowledge of other processes will help you better understand the overall work and replace a colleague if necessary.
We do not expect cold calls or active search for new clients in this position.
Who will you work with:
You will use e-mail, order and e-store administration systems, Google Sheets or Excel tables on a daily basis. You will work with product balances, route information, showroom inquiries and supplier documents.
Understanding Polish is a big advantage: some product names, system records, route tables and documents are presented in Polish. The most important thing is to understand written information, not to speak fluently. Telephone communication with suppliers is not provided for in this position.
You do not speak Polish, but you are attentive and a quick learner? We still invite you to apply.
We use automation and artificial intelligence tools that help facilitate repetitive work. Interest in them is an advantage, but we do not require programming knowledge.
Understanding Polish is a big advantage: some product names, system records, route tables and documents are presented in Polish. The most important thing is to understand written information, not to speak fluently. Telephone communication with suppliers is not provided for in this position.
You do not speak Polish, but you are attentive and a quick learner? We still invite you to apply.
We use automation and artificial intelligence tools that help facilitate repetitive work. Interest in them is an advantage, but we do not require programming knowledge.
What to expect:
- Ability to communicate clearly and politely in Lithuanian, both written and spoken.
- Good everyday computer skills: using e-mail, documents, spreadsheets and online systems.
- Attention to detail – the ability to check information, notice discrepancies and clarify when something is unclear.
- Responsibility – adhering to agreements, following up on tasks started and ensuring that they are completed.
- Willingness to learn, accept feedback and gradually work more independently.
Experience in customer service, administration, e-commerce or logistics is an advantage. We will also consider candidates with less experience who have a good foundation and are willing to improve.
We value a specific result: a correctly processed order, a clear answer to the customer, information transmitted in a timely manner and a fully resolved issue.
What we offer:
- A friendly and understanding team. You will be able to ask, discuss and receive help from colleagues.
- Consistent training. We will show you the systems and work procedures, and we will gradually transfer responsibilities.
- Various work and practical experience. You will get to know different areas of the trading company's activities and be able to discover where you are best suited.
- A stable schedule and long-term job. We work Monday-Friday, weekends off.
- Opportunities for remuneration and career growth. After gaining experience, you will be able to independently manage a separate area of activity, and as the company grows, you can also strive for managerial positions.
Salary and growth
Starting salary – €1,200 per month. A 3-month probationary period is planned.
After three months, we will discuss progress, independently performed tasks and further responsibilities and review the remuneration.
The salary may increase to €1,500 per month, taking into account the quality of work, acquired skills, independence and assumed responsibility. Further remuneration and career opportunities will depend on your professional growth and the results you create.
Interested? Send your CV via CVbankas and briefly answer the selection questions.
Do you have any questions about the job? Call: +370 679 07241
After three months, we will discuss progress, independently performed tasks and further responsibilities and review the remuneration.
The salary may increase to €1,500 per month, taking into account the quality of work, acquired skills, independence and assumed responsibility. Further remuneration and career opportunities will depend on your professional growth and the results you create.
Interested? Send your CV via CVbankas and briefly answer the selection questions.
Do you have any questions about the job? Call: +370 679 07241
The company offers
Work life balance
Flexible work hoursTransport
Free parkingOther
Discounts for company products/servicesSalary
1200-1500
€/mon.
net
Starting salary – €1,200 in cash. After 3 months – salary review. Growth to €1,500 depends on work results, abilities and independently assumed responsibilities.
Starting salary – €1,200 in cash. After 3 months – salary review. Growth to €1,500 depends on work results, abilities and independently assumed responsibilities.
Work place
UAB „Evinara“
UAB “Evinara” is a furniture trading company that operates the Baldusale.lt online store and furniture showrooms in Vilnius, Kaunas and Klaipėda.** We cooperate with furniture manufacturers and take care of the entire customer order process – from consultation and product ordering to delivery.
We are growing, expanding our activities and team, and improving work processes. In our activities, we combine sales in showrooms, e-commerce and logistics, so employees can gain various practical experience and discover their strengths.
Mutual assistance, open communication and a responsible attitude to work are important in our team.** We help new colleagues understand processes, share experience and encourage them to suggest better ways of working.
We are looking for people for long-term cooperation. We value initiative, a desire to learn and specific work results, and as the company grows, we provide opportunities to improve, take on more responsibility and grow together.
Do you have any questions about work? Call: +370 679 07241.
We invite you to send your CV via CVbankas.
See all ads of this company (4)
We are growing, expanding our activities and team, and improving work processes. In our activities, we combine sales in showrooms, e-commerce and logistics, so employees can gain various practical experience and discover their strengths.
Mutual assistance, open communication and a responsible attitude to work are important in our team.** We help new colleagues understand processes, share experience and encourage them to suggest better ways of working.
We are looking for people for long-term cooperation. We value initiative, a desire to learn and specific work results, and as the company grows, we provide opportunities to improve, take on more responsibility and grow together.
Do you have any questions about work? Call: +370 679 07241.
We invite you to send your CV via CVbankas.
UAB „Evinara“ information
1563 €
Avg. salary gross
14
Number of employees
1-2 mln. €
Revenue 2025 y.