MANAGER IN KAUNAS CUSTOMER SERVICE TEAM

We are currently looking for a manager in the Kaunas customer service team. In this position, you will be responsible for high-quality and effective customer service and sales of services to customers in the Kaunas customer service team. Our team is active, friendly, strong, facing challenges every day and overcoming them perfectly. Employees are characterized by sociability, a good sense of humor and are professionals in high-quality customer service. At the same time, we are strong as a fist and ready to accept active, responsible and future colleagues who want to gain invaluable experience. Do you think we are on the right track? Then we are waiting for you in our team!

Take YOUR part in #EnergySmart!

You will contribute to the creation of a safe and green energy ecosystem:

• By promptly and politely serving customers in self-service and customer service areas;
• By clarifying customer needs and solving problems;
• By selling additional services to customers.

• Compensation commensurate with experience and competencies, and variable financial incentives depending on the results achieved;
• Hybrid work model (3+2) and flexible working hours;
• Additional benefits package by choosing: pension accumulation, health insurance or other benefits from the list of optional benefits in the MELP app;
• Internal career opportunities;
• Attention to physical and emotional health: well-being mentor initiatives and psychological support, volleyball and basketball teams, etc.;
• An induction program tailored to the newcomer and the support of a buddy;
• Additional paid days: for wellness, in case of short-term illness, volunteering, for accumulated work experience.

We invite you to join a growing international team. It consists of specialists dedicated to smart energy, united by a common goal – to create a 100% safe and green energy ecosystem for present and future generations. And the way to achieve this is definitely not to wait for the right time. We believe that we charge ourselves with energy to act. Unify meanings. The best where it matters. We accept challenges. Dare to discover and change. These are our values, together they create energy that is the driving force of everything we do. Energy that turns into our choices. If you are also guided by these values – we will be waiting for you in our team!

In pursuit of the strategic goal of increasing gender balance in the Ignitis Group, we indicate job titles in job advertisements primarily in the feminine gender.

Ignitis Group is an equal opportunity employer, welcoming all candidates without discrimination on the basis of race, religion, gender, sexual orientation or gender identity, age, disability or other characteristics not directly related to the performance of the job.

The fixed salary range for the position group is from EUR 1,890 to EUR 2,830 (excluding taxes). The specific salary is offered based on work experience and competence. A variable salary may be paid in addition to the salary.

1890-2830 €/mon. gross