Work from home! Customer service specialist by phone (fixed-term contract until 09.30)
Work from home, Kaunas
2 days ago
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Summer job! Join as a Customer Service Specialist
1179-1269 €/mon.
gross
CVbankas.lt calculator data.
Full-time / Part-time
Work from home
- UAB „Transcom Worldwide Vilnius“
We are looking for an English-speaking Customer Service Specialist to join Transcom, a community of customer experience experts. We are curious, driven, committed to the world's most beloved brands, and lifelong learners. Apply now and start a new chapter in your career with Transcom!
What we can offer YOU!
- Start working and studying full-time from June 8 to 12, 10:00 - 18:30, and after the first week of training, choose the most suitable position: full-time, 0.8, 0.75 or 0.5;
- 5-day training courses in the Kaunas office (R. Kalantos g. 32), where you will get acquainted with the specifics of the work;
- After the training, you will need to work in the office for another working week, and then you will have the opportunity to choose the type of work - from the office or mixed;
- A varied work schedule: after the training, the department works from I to VII, 11:00 - 00:00 (most likely shifts - evenings and weekends);
- Fixed-term contract until August 31, 2026;
- Unlimited growth opportunities: 90% of the company's managers and leaders started their careers as customer service specialists;
- Continuous improvement using our internal learning platforms or participating in external training;
- Free coffee and lounges where you can relax during breaks;
- Participation in company, sports events and social responsibility initiatives;
- Internal competitions with various prizes - from company attributes to gift vouchers!
- Access to the perks.lt platform;
- Salary - Eur (excluding taxes). The salary is given for full-time and full-time work.
Join us as a Customer Service Specialist!
Be at the forefront of customer communication and contribute to achieving significant results for the entire company. In this position, you will:
- Represent one of the sustainable shipping companies and immerse yourself in the journey at sea;
- Provide information after ticket purchase, help with order corrections, engage in sales of additional services and respond to inquiries;
- Contribute to customer success, share knowledge and learn together with colleagues.
You will do well in this position if you:
- You have excellent English language skills (C1 level in writing and speaking);
- You are empathetic, positive, have good communication and listening skills;
- You are able to quickly absorb information, adapt and respond to changes;
- You care about a good customer experience because you believe that they deserve more than just help.
What life is like at Transcom!
At Transcom, we are relentlessly committed. To our clients and to each other. Every day, someone starts their journey with Transcom. Using their current potential, turning it into future skills. Receiving well-deserved recognition for hard work, being a team player and supporting others. Ensuring lasting change in our teams and communities.
That’s who we are at Transcom. Here, we care and support each other. From day one, we accept you for who you are. And with a good attitude, there’s no limit to how far we can go together.
Once you apply, you’ll receive an email with the tests you’ll need to complete in order to continue the selection process. After successfully passing the tests, candidates are invited to an interview with our recruitment specialists, and then to a final meeting with the team manager, where your position, responsibilities and company activities will be discussed.
That’s who we are at Transcom. Here, we care and support each other. From day one, we accept you for who you are. And with a good attitude, there’s no limit to how far we can go together.
Once you apply, you’ll receive an email with the tests you’ll need to complete in order to continue the selection process. After successfully passing the tests, candidates are invited to an interview with our recruitment specialists, and then to a final meeting with the team manager, where your position, responsibilities and company activities will be discussed.
Salary
1179-1269
€/mon.
gross
The salary is based on full-time work and daytime hours (7.06 Eur/hour, + bonus for work quality after training).
The salary is based on full-time work and daytime hours (7.06 Eur/hour, + bonus for work quality after training).
UAB „Transcom Worldwide Vilnius“
Transcom is a global community of customer experience experts, providing professional customer service, sales, technical support and credit management services. We are curious, driven, committed to the world's best-loved brands and lifelong learners. Transcom operates in 29 countries, 90+ contact centers worldwide and 30,000 employees work at home with the world's largest companies and most famous brands, providing services to them in 33 languages. Would you like to be one of us? Apply now, let’s start something brilliant with Transcom!
Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. The Transcom team already stretches around the globe: currently, we have 30,000 customer experience specialists at 90+ contact centers across 29 countries, delivering services in 33 languages to international brands in various industry verticals. Would you like to be one of us? Apply now and start something brilliant with Transcom!
Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. The Transcom team already stretches around the globe: currently, we have 30,000 customer experience specialists at 90+ contact centers across 29 countries, delivering services in 33 languages to international brands in various industry verticals. Would you like to be one of us? Apply now and start something brilliant with Transcom!
information about UAB „Transcom Worldwide Vilnius“
408
Number of employees
10-20 mln. €
Revenue 2024 y.