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Business Account Manager Assistant

1‌3‌0‌0‌-2‌5‌0‌0‌ €/mon. gross
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Full-time
Šiauliai - UAB „Personalo valdymo sistemos“

Your daily activities at work would be:

You will oversee the portfolio of existing business clients assigned to you and maintain constant contact with clients;
You will communicate with company managers, IT specialists and other responsible employees by phone, e-mail;
You will advise clients on services, contracts and other daily issues;
You will be interested in how clients are using the services, find out their changed needs and offer appropriate solutions;
You will prepare commercial offers, negotiate service conditions and take care of contract extensions;
You will identify the need for additional services and present them to existing clients;
You will cooperate with the technical team and other departments to ensure that client issues are resolved smoothly and in a timely manner;
You will follow up on the progress of inquiries and ensure that the client receives a clear answer.

Important abilities and skills:

Experience in customer service or sales. Experience working with business clients is an advantage;
Ability to listen, understand the client's needs and clearly present solutions;
Responsibility and ability to adhere to agreements;
Initiative - to notice when the client needs help or service updates;
Ability to calmly and constructively solve more complex situations;
Ability to plan your work and manage multiple tasks at once;
Ability to work independently and collaborate with a team;
Interest in technology and experience in the telecommunications or IT field would be an added advantage.

Waiting for you:

Working with existing business clients and the opportunity to build long-term relationships;
Practical training and introduction to the company's services;
Support from an experienced team and assistance from technical specialists;
Opportunities for professional growth and development;
Additional paid vacation days;
Employee loyalty program;
Training, team holidays and trips.

We ensure the confidentiality of your data. We will transfer your CV to the client only after receiving your consent. UAB "Personalo valdymo sistemos" processes candidates' personal data in accordance with the requirements of the General Data Protection Regulation (GDPR) and other applicable legal acts.

Salary

1300-2500 €/mon. gross
A salary that you can directly influence by serving customers, renewing contracts, and selling additional services.

UAB „Personalo valdymo sistemos“

UAB “Personalo valdymo sistemos” client is SPLIUS, a company that has been successfully operating for 30 years and is one of the largest telecommunications companies in North-Western Lithuania. The strength of the company is not only technology, but also people who know their customers, understand their needs and create simple, human communication.
The company is expanding its network in Šiauliai and is inviting an assistant business customer manager to join the growing team. Your focus will be on long-term relationships, smooth service and solutions that meet the customer's needs.
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