HOTEL RECEPTION AND ROOM SERVICE MANAGER
From 1800 €/mon.
net
Full-time
Vilnius
- Amberton Hotel Group
About the position:
We are looking for someone who enjoys the pace of hotel life, is not afraid of responsibility and is able to communicate professionally, gather a team and solve everyday situations.
In this position you will be responsible for organizing the work of the reception and housekeeping staff, coordinating teams and ensuring the smooth running of the hotel. The most important thing is to ensure a high standard of service and a good experience for our guests.
In this position you will be responsible for organizing the work of the reception and housekeeping staff, coordinating teams and ensuring the smooth running of the hotel. The most important thing is to ensure a high standard of service and a good experience for our guests.
What are you going to do:
- you will be responsible for organizing the work of the reception and housekeeping;
- you will manage and coordinate the work of the reception and housekeeping team;
- you will organize the work schedules of the reception and room service staff and distribute tasks;
- you will participate in the selection of reception and room service staff and team formation;
- you will ensure compliance with room cleanliness and service standards;
- you will ensure smooth communication of information to the team;
- you will resolve guest inquiries, non-standard situations and ensure a smooth experience of their stay;
- you will coordinate reservations and hotel occupancy;
- you will work with the hotel management system;
- you will administer billing, invoices and their adjustments;
- you will take care of ordering minibars and cleaning products.
What to expect:
- have work experience in the hotel/accommodation sector, and experience in management would be an advantage;
- experience working with Ericsoft software is an advantage;
- you speak Lithuanian, English and Russian fluently;
- you are able to make decisions independently and solve emerging situations;
- you are able to quickly orient yourself and calmly solve non-standard situations;
- you know how to organize teamwork, distribute tasks and take responsibility;
- you are organized, responsible and flexible;
- you have good computer skills;
- you know how to communicate professionally with different people;
- a positive attitude and a smile are an important part of your work;
We offer you:
- responsible, dynamic and interesting work at Amberton Cathedral Square Hotel Vilnius;
- opportunity to contribute to the hotel teams and the organization of daily work;
- a team where not only duties are important, but also people;
- training and opportunities to grow together with Amberton Hotel Group;
- employee discounts within the group of companies;
- friendly and professional working environment.
Salary
From 1800
€/mon.
net
Work place
Amberton Hotel Group
Amberton Cathedral Square Hotel Vilnius, a 4* hotel in the heart of Vilnius, with a mission to create impeccable guest experiences by ensuring the highest level of service and impeccable cleanliness, is currently recruiting a HEAD OF HOTEL RECEPTION AND ROOM SERVICE. This position will be responsible for creating an excellent guest experience.
When forming a team, we value a strong attitude, responsibility and togetherness. We believe that professional skills are acquired, and internal motivation, energy and strength are what allows us to achieve long-term results.
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When forming a team, we value a strong attitude, responsibility and togetherness. We believe that professional skills are acquired, and internal motivation, energy and strength are what allows us to achieve long-term results.
Amberton Hotel Group information
1909 €
Avg. salary gross
89
Number of employees
5-10 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to
1277 €
25% earn
1277-1475 €
25% earn
1475-2241 €
25% earn more than
2241 €