Senior Transport Claims Assessor

We are “Lithuanian Insurance”. We are those who care about a better future and who sincerely believe that it is possible. And for that, we need the best team. The kind that opens the door when you have three cups of coffee in your hands and a dozen crazy ideas in your head. Also, they are happy for your victories and silently support you while you wait for them. Because the desire to win is our common driving force everywhere – from everyday projects to being market leaders. We are not superheroes, but we go to work every day with the feeling that we can do a lot.

In short, we approach work professionally and feel good at our workplace. However, we believe that with another family member we will become even stronger. Will you join us?

We are currently recruiting a Senior Transport Claims Assessor in Vilnius.

What will your work day look like?

• Assessment of transport damages, determination of the amount of loss, decision-making on payment/non-payment of insurance compensation;
• Calculation and reconciliation of the amount of damage and insurance compensation, review and reconciliation of actual repair estimates in accordance with insurance rules, methodological instructions of the rules, legal acts, work instructions, procedures, orders, ordinances and other regulatory acts;
• Administration of claims cases assigned to the department's competence, customer service;
• Timely consideration of customer proposals, requests, complaints, preparation of responses;
• Analysis of the circumstances and causes of incidents (if necessary - informing other specialists);
• If necessary, inspection of damaged transport objects, drawing up acts of destruction/damage after the incident;
• Timely informing customers and other injured parties about the progress of the claim administration and decisions made;
• Maintaining contact with car repair shops, car dumps, auto parts stores, etc. services to clarify the scope of repairs, clarify information about the applied repair technology or methods, the circumstances of the incident and other issues related to the incident;
• Providing assistance and consultations to Claims Departments and employees of other Company departments on claims assessment and settlement issues;
• Representing the Company in courts regarding the amount of insurance benefits or incident investigation, within the scope of the assessor's competence;
• Performing other tasks within the scope of the department's competence.

Sounds inspiring? Great! And here's what we expect from you:

• University technical or engineering education;
• Knowledge of transport insurance products;
• At least 1 year of work experience in the field of damage assessment, or 3 years of work experience in the field of vehicle repair;
• Knowledge of vehicle repair technologies;
• Good computer skills (Audatex program an advantage);
• Knowledge of English;
• Driver's license (category B);
• Knowledge of property valuation.

And we will care about your:

• Health: health insurance, employee insurance, "I feel good" program to maintain emotional and physical health
• Work-life balance: hybrid work model and more holidays ("Hello", "Cat days")
• Financial well-being: favorable conditions for purchasing insurance products
• Development: personal learning, new employee induction programs
• Self-realization:individual career planning and unlimited opportunities (in 2025, 79 employees made internal careers), recognition events

Salary: from 2650 - 3200 Eur (before taxes) depending on the employee's competencies and experience.

Do you feel that this job is for you? It could be yours. What you need to do first – send your CV!
Hurry up – we start and finish the selection process regardless of the validity period of the advertisement.

We would also like to inform you that we may contact your former employer to find out about your qualifications and professional skills.

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2650-3200 €/mon. gross