Chief Business Analyst

We invite you to join the AB "LTG Cargo" team - motivated and determined to act.

It is important for us to achieve high results and do so, guided by values. We accept and value everyone, because the diversity of ideas allows us to implement even the greatest business ambitions. We constantly grow by asking for feedback, without waiting for it to be given, because we know that we are lifelong learners. We strive to be open, because we want to base cooperation on trust.

Join the Digital Channels team and contribute to the development of customer self-service and other digital solutions. We are looking for a Senior Business Analyst who is able to analyze business processes, manage requirements and ensure smooth cooperation between business and IT teams, creating value for customers and the organization.

Main Responsibilities:

• Analyze, collect and detail business needs related to the implementation, development and support of customer self-service systems
• Perform business process analysis, model existing and future processes and provide proposals for their optimization
• Prepare and manage business and functional requirements, user stories, acceptance criteria and other project documentation
• Coordinate requirements coordination with business units, IT teams, system architects and external partners
• Evaluate possible solution options, provide recommendations and participate in making technological and process decisions
• Collaborate with development teams throughout the solution lifecycle, ensuring proper implementation of requirements
• Participate in testing activities, coordinate user acceptance testing (UAT) and ensure compliance of created solutions with business needs
• Contribute to change management, prepare user instructions, training materials and organize system user training
• Monitor the progress of initiatives and projects, identify risks and provide suggestions for improving processes and work methods
• Consult team members on business analysis issues and ensure the application of best practices in the organization
• Ensure timely and effective communication with stakeholders when implementing changes and new solutions

What do we expect?

• Higher education (preferably in business analytics, information technology, economics, management or related fields)
• At least 2 years of experience in a business or systems analyst position, participating in IT systems implementation, development or transformation projects
• Knowledge of good business process analysis, modeling (BPMN, UML or other) and requirements management principles
• Experience working according to Agile methodologies (Scrum, Kanban)
• Ability to analyze business needs and transform them into clear and structured functional and technical requirements
• Experience in preparing requirements specifications, user stories (User Stories), acceptance criteria (Acceptance Criteria) and other project documentation
• Understanding of integrations, data flows and principles of IT systems
• Ability to organize and moderate requirements discussions, workshops and effectively collaborate with different stakeholders
• Experience in participating in testing processes and user acceptance testing (UAT)
• Experience in logistics, transport, customer self-service or digital channel solution projects would be an advantage
• Analytical thinking, initiative, ability to make decisions independently and manage priorities
• Excellent communication and collaboration skills
• Very good knowledge of Lithuanian and English (at least C1 level) in oral and written form

Here you are attracted because:

• We open the door to contribute to the activities of a company that is strategically important for Lithuania
• We offer flexible work schedules and the opportunity to work in a hybrid way
• You can use free train travel
• Internal career and professional development opportunities await
• We provide additional health insurance
• We provide accident insurance
• We encourage the use of additional paid days off
• We encourage you to save with partner discounts in the MELP app
• We foster a strong culture based on trust, cooperation and meaningful values

Monthly salary: €2,610.00 - €3,910.00 (excluding taxes). The specific salary is offered taking into account work experience and competencies.

The selection may end sooner, regardless of the validity period of the advertisement, therefore we recommend applying as early as possible.

Working place: Vilnius